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ProServ

Overview

**What do our Managed Services include? **

Our Managed Services analyze the extent to which the environment meets the (latest) requirements and gives substance to safety and compliance. One of our specialists visits periodically to check, update and advise on the implemented solution. The following issues are addressed:

Discussing substantive findings from the management console and translating them into insight / actions Monitoring of the current performance and further tuning of the environment Advising on patches to be implemented based on Critical Patch updates from support Advise on updates to higher versions Complete advice on the status of the environment and answer all possible questions On-site coaching / training of administrators on the operation of the solution Assisting in compiling periodic security management reports based on findings Maximizing the functionality present in the purchased licenses Discuss newly released features and developments on the manufacturer's roadmap Support local security and / or management department https://www.flowerbed.nl/diensten/managed-services/

Sold by Flowerbed Engineering B.V.
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

All our colleagues are easily accessible by telephone, e-mail, Microsoft Teams, as well as through our support desk and are able to speak to you directly. If you have a question you would like to ask us by phone, Julia de Wit will be happy to help you on our general telephone number +31 23 - 512 5310.

Our supportdesk is available to take your calls live via +31 23-5125314, but please do not hesitate to use our service portal (based on Topdesk) https://ditpservicedesk.topdesk.net/

Any related Sales questions can be addressed to sales@flowerbed.nl for a swift response.