Rocket.Chat with support from HOSSTED
Linux/Unix
Linux/Unix
Product Overview
This is a repackaged open source software product wherein additional charges apply for support.
All HOSSTED products come with top-tier support and monitoring, backed by our deep involvement in the open source community.
This app comes packaged for the enterprise:
- Live Support
- Built-in SSL
- Custom URL
- Azure Active Directory Integration
- Migration Assistance
For any installation issues, contact us at https://hossted.com/support/
Once you reach out to us, you can expect our DevOps to schedule a video call with you within one business day.
ABOUT
Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework. It is a great solution for communities and companies wanting to privately host their own chat service or for developers looking to build and evolve their own chat platforms.
FEATURES
- Audio and video conferencing
- Dedicated Channels
- Guest access
- Screen sharing
- File sharing
- LiveChat
- LDAP Group Sync
- Two-factor authentication (2FA)
- E2E encryption
- SSO
- OAuth providers
SUPPORT TERMS
Our support service means we will provide remote assistance (via telephone or online communication) in response to requests pertaining to the following: Basic, short duration installation, usage, and configuration questions. Issue diagnosis: isolating cause/s of issue/s (for example, assistance interpreting traces and dumps for installation and code-related problems) For known defects, we will guide you to available corrective service information and a method to obtain available program patches from the Open-Source supplier. For additional support, please contact us at https://hossted.com/support/