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    Engage360 Amazon Kendra-powered Search for Salesforce

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    Amplify Salesforce driven business outcomes with in-place ML-based Search.
    Listing Thumbnail

    Engage360 Amazon Kendra-powered Search for Salesforce

     Info

    Overview

    Drive adoption of your Salesforce investment. Empower Business, Sales, Support personas across Clouds. Take a test drive or free trial today! See in-place, contextual, accurate, and actionable recommendations from scattered information silos in action.

    Highlights

    • Achieve superior Sales Effectiveness & Business Development outcomes powered by AIML based Amazon Kendra. Discover relevant Answers & FAQs to address customer inquiries and win business opportunities successfully. Engage360 works with Sales Console.
    • Accelerate Support productivity and Case resolution, powered by AIML based Amazon Kendra. Discover knowledge, solutions, case precedent to drive first response, case collaboration, and the mean time to resolution. Engage360 works with Service Console.
    • Engage360 is a Salesforce-certified Lightning App, delivered as managed package. It is configurable within the Sales, Service, and Financial Services Clouds and leverages highly accurate and fully managed intelligent search Amazon Kendra.

    Details

    Delivery method

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    Engage360 is easy to setup, with a few steps in Salesforce and AWS Kendra. Standard support for the App is included in the subscription by Persistent Systems. Support for Kendra is provided by Amazon and governed by