Overview
Founded in 2015 by experts in video production and broadcast, CaptionHub provides enteprise scale subtitling for the world's best recognised companies, including TED, Allianz, Vice, Workday, NetApp, Stripe and many more. CaptionHub is headquartered in London, United Kingdom with customers using CaptionHub in over 250 countries daily.
Artificial intelligence powers the instant creation of perfectly timed and high accuracy captions. If required, control your messaging, and never make a mistake with the world's most powerful online suite of subtitle editing, QC and workflow management tools. Using the best systems available for transcription, localisation, video playback and more, to power a seamless capability is straightforward with our integrations and API.
CaptionHub has an auto-scaling architecture, to deal with the largest subtitling requirements conceivable. The entire application is configured in a High Availability pattern, meaning that CaptionHub's there when you need it to be.
At CaptionHub, security comes built-in. We're trusted with the data of some of the world's largest brands, including those in regulated industries - law, life sciences or finance, for example. We work tirelessly to keep your data safe.
Highlights
- Artificial intelligence powers the instant creation of perfectly timed and high accuracy captions. Automatic speech recognition, Machine translation, Natural Captions Technology, Speaker identification, Auto-alignment, Frame accuracy.
- Control your messaging, and never make a mistake with a powerful online suite of subtitle editing and workflow management tools. Sophisticated editing tools, Review and approval workflow, User roles and tiered permissions, Managed notifications, Audit trail and snapshots, Advanced team management.
- Seamlessly integrate with your technology stack. Using the best systems available for transcription, localisation, video playback and more, to power a seamless capability is straightforward with native integrations and API, Translation Memory Systems, Secure authentication, Highly mature API , Enterprise Video Platforms, Highly developed integrations, On-premise options.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
CaptionHub | CaptionHub platform with user licences and access to all enterprise features | $50,000.00 |
Output minutes overages | Output minutes used that exceed the contracted plan can be purchased on a usage model | $2.00 |
Vendor refund policy
There are no refund policies in our enterprise packages - please contact sales@captionhub.com for more information.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Our engineers provide hands-on support via email and chat for everyone. We offer advanced customer support plans at additional cost, with Shared Slack Channel Access, Dedicated Support and CSM Teams, Live Event Support and extended SLAs. Contact: sales@captionhub.com for more information.
Contact support@captionhub.com for any support requests, and sales@captionhub.com for advanced support plans available.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.