Sold by: CASD
Our CyberArk Help Desk service is designed to provide comprehensive and efficient technical support to users of the CyberArk solution in their day-to-day operations. With a team of highly skilled and dedicated experts.
Overview
Key features:
- Specialized technical support: Our support team consists of professionals highly trained in the CyberArk platform. They are available to address any technical inquiries, assist with configuration issues, troubleshoot errors, and provide guidance on best practices.
- Quick problem resolution: We understand the importance of minimizing downtime and keeping your operations running smoothly. Therefore, we are committed to providing fast response times and effective solutions to resolve any issues that may arise according to our SLAs.
- Personalized assistance: We recognize that every organization has unique needs and challenges. Therefore, our support team strives to provide personalized assistance tailored to the specific needs of your company.
- Training and guidance: In addition to resolving technical issues, we also offer training sessions and guidance to help users make the most of the CyberArk solution. This includes training on key features, best security practices, and tips for maximizing operational efficiency.
- 24/7 availability: We understand that emergencies can occur at any time. Therefore, our support team is available 24/7 to provide immediate assistance when you need it most.
Highlights
- Specialized technical support Fast problem resolution Personalized assistance Training and guidanceDisponibilidad las 24 horas del día, los 7 días de la semana
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
With our CyberArk Help Desk service, you can be assured that you have a team of experts at your disposal to help you overcome any challenge and ensure the continuous success of your CyberArk implementation. Further details are available a https://casd.zendesk.com/ . For support related questions:
Software associated with this service
CyberArk Conjur Secrets Manager Open Source
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Conjur Open Source is a secrets management solution that helps achieve enterprise class security requirements for the CI/CD pipeline, while freeing developers from the burden of securing and managing secrets used by applications, containers, machines and users throughout the development pipeline.

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CyberArk secrets management solutions enable applications and automation tools to securely access sensitive resources at scale - without burdening your developers.
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CyberArk Endpoint Privilege Manager (EPM) is an Endpoint Privilege Security solution that helps enforce role-specific least privilege for Windows, macOS and Linux workstations and servers. EPM reduces cyber risks through foundational endpoint security controls, defends against ransomware and credential compromise, and safeguards critical endpoint security agents like EDR. It streamlines operations by reducing IT Service Desk load, allowing for greater efficiency. EPM supports secure digital transformation by empowering end users with flexibility while aligning security with business goals. It also ensures audit and compliance by addressing specific regulations and creating an audit trail for endpoint identity and privilege events.