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Overview

Take the pain out of Oracle Database management while optimizing performance. The team of certified DBAs at Rackspace Technology provides the deep expertise that you need for your Amazon RDS for Oracle environments. Whether you're looking to offload the day-to-day management tasks of operating your Amazon RDS for Oracle or need to augment your team with experienced and certified DBAs that can fully tune and optimize your databases for performance,

Rackspace Technology offers choice in service blocks to meet your needs, including Proactive Database Management and Advanced Database Tuning for Amazon RDS for Oracle.

Proactive Database Management Features

Around-the-clock database management helps ensure that your Amazon RDS for Oracle are always healthy, available, backed-up and secure.

Access to expertise: The Rackspace Technology team of over 300 certified DBAs provides deep experience with troubleshooting and maintenance execution on relevant database technologies.

Availability monitoring: The experts at Rackspace Technology leverage monitoring tooling, allowing them to track metrics and events on the customer's database and will either fix an issue when it occurs or notify the customer of any necessary next steps.

Backups, restoration and recovery: In partnership with the Rackspace Managed Public Cloud Team and/or the customer, the database team ensures backups are executing as expected and recovers data in the event of a crash or storage failure.

User and security management: Rackspace Technology will help manage database environments by ensuring only the right access is allowed and best practices are followed.

Always-on support: Rackspace Technology monitors databases to ensure they are operating/performing correctly and take action as needed to avoid potential issues, react quickly when issues arise, and provide feedback on changes needed to improve performance.

Advanced Database Tuning Features

Advanced DBA service offerings focused on optimizing performance and accelerating innovation.

In addition to the Proactive Database Management features, customers get:

Lead Database Administrator: Every customer is assigned a named DBA who serves as an expert on both the database platform and the application environment that it supports. The Lead DBA will conduct regular health checks with the customer to identify any potential issues or areas of improvement.

Performance analysis and optimization: The more complex the database implementation and volume of traffic, the more challenging it is to get databases performing optimally. This can range from queries that are running too slowly to replication lag and beyond. The Rackspace Technology DBA team is equipped with customized tooling and experience to get the most out of database technologies and is available to help identify performance issues and make suggestions on tuning database parameters to help ensure maximum performance and uptime.

Advanced troubleshooting: Sometimes a database performance or stability issue extends beyond just the database itself. By analyzing database usage and collaborating with the customer to trace back how their applications use the database, Rackspace Technology can diagnose even the most complex database issues.

Best practices consultation: Customers can often be unsure of how a database technology will respond to a change in the application layer or want to take advantage of a new database technology feature. Rackspace Technology has the expertise to answer some of the most complex questions and provide the correct guidance.

Long-term database planning: As workloads grow, database scaling needs and database feature requirements change. With in-depth knowledge of the different database technologies and their best practices, Rackspace Technology DBAs can help plan out long-term evolution of their database implementation.

Sold by Rackspace Technology
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Fulfillment method Professional Services

Pricing Information

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DBA Services - Priced Per Instance Contact seller for rate

Support

Fanatical Experience™ Experts on your side, doing what it takes to get the job done right. From first consultation to daily operations, Rackspace Technology combines the power of always-on service with best-in-class tools and automation to deliver technology when and how you need it. Email: marketplace@rackspace.com Phone: US: 1-800-961-4454