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Tetherfi Multi-Experience Agent Console

Tetherfi Multi-Experience Agent Console

By: Tetherfi Latest Version: 1.0.8.24
Windows
Windows

Product Overview

What's Included

Note: Always ensure your operating system is current for your needs.

This product includes both of the software packages described below:

Tetherfi Multi-Experience Agent Console

TMAC is an Agent/User thin-client application that allows contact center agents to handle customer interactions such as voice, chat, email, audio, video, social media, co-browse, and screen-share in a single user interface. It empowers agents/Users to interact with customers across multiple channels and the ability to complete the interaction efficiently and effectively. TMAC comes with pre-built integration for all leading telephony platforms, CRM, Social Media Channels and other critical contact center applications.

Amazon EC2 running Microsoft Windows Server is a fast and dependable environment for deploying applications using the Microsoft Web Platform. Amazon EC2 enables you to run compatible Windows-based solutions on AWS' high-performance, reliable, cost-effective, cloud computing platform.

Version

1.0.8.24

Operating System

Windows, Windows Server 2019 Base win2019

Delivery Methods

  • Amazon Machine Image

Pricing Information

Usage Information

Support Information

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