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    IBM Instana Observability

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    Vendor Insights
    Instana is a SaaS-based real-time full-stack observability platform providing full visibility into the application health and performance of your environment. Trial can be requested at this link https://ibm.biz/instana-trial
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    IBM Instana Observability

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    Overview

    Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.

    Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers, and microservices with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring for containerized applications on Amazon AWS. Find the right size for your solution and estimate your Instana price: https://www.ibm.com/products/instana/pricing?mpid=AWS#pricing-estimator 

    For sales inquires please contact us at instana_on_aws@wwpdl.vnet.ibm.com .

    Highlights

    • Highest Fidelity Data: Instana's real-time ability to collect high-fidelity data with 1 second metric granularity and 100% traces with no sampling enhances business capabilities with accurate reporting and analytics so you can manage rapid change and never miss an issue.
    • Ubiquitous Automation: Instana uses automation in every part of the platform, from instrumentation and discovery to data visualization, analytics, and troubleshooting to accelerate CI/CD pipeline and find issues faster.
    • Intelligent Actions: Instana applies Machine Learning and GenAI to accurately recommend mitigation actions and automatically remediate issues to avoid an observability detection gap and resolve issues before they impact your customers.

    Details

    Delivery method

    Features and programs

    Vendor Insights

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    Pricing

    IBM Instana Observability

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (2)

     Info
    Dimension
    Description
    Cost/12 months
    Overage cost
    1 Observability Standard MVS
    Full Observability (Infrastructure Monitoring/Tracing/EUM/Synthetics included)
    $900.00
    1 Observability Essential MVS
    Infrastructure Monitoring only
    $240.00

    Additional usage costs (2)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    On-demand additional data ingest per GB
    $0.25
    Managed Point of Presence 1000 Resource Unit Overage
    $13.20

    Vendor refund policy

    Our long-term subscription agreements require a one time up-front payment with no ongoing charges and cover all subscription fees for the selected number of hosts. The number of selected hosts needs to match the number of monitored hosts. For upgrades please contact your Instana account rep. Downgrades are not supported. All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid.

    Custom pricing options

    Find a fit for enterprise or unique needs with a private offer.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Support: https://www.ibm.com/support/pages/node/7010023 

    Getting started with Instana is easy: https://www.ibm.com/docs/en/instana-observability/current?topic=references-getting-started-instana .

    We also offer shared Slack Channels during trial and subscription.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    366 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    ABHIGYA T.

    Analysis of infra made easy

    Reviewed on Oct 20, 2024
    Review provided by G2
    What do you like best about the product?
    Easy to use UI and it also made implementation easy. Readily available customer support and I use daily daily it for monitoring purpose.
    What do you dislike about the product?
    Every thing good. Ui could be made better
    What problems is the product solving and how is that benefiting you?
    We are able to monitor our cloud infra actively and set alerts for the same. Able to take proactive actions.
    Mehul R.

    Realtime Monitoring Tool

    Reviewed on Oct 18, 2024
    Review provided by G2
    What do you like best about the product?
    It is realtime monitoring tool and support all the technology and make easier to monitor and troublshooting issue. It's proactive monitoring and faster response.
    What do you dislike about the product?
    Waiting for AI integration for help high lattancy and outage issue in product.
    little bit think about pricing model for startup company.
    What problems is the product solving and how is that benefiting you?
    we checked logs manually on server it's take much time and complex to find outage issues after that we moved on instana and setup instana it's make life easier. it's easy to use and secure and good support.
    Telecommunications

    Review on ibm instana

    Reviewed on Oct 18, 2024
    Review provided by G2
    What do you like best about the product?
    Monitoring is way easier and also checking historical resource usage. Visibilty on latency and other details of different techs and protocols.
    What do you dislike about the product?
    Thread dumps of history is not available.
    What problems is the product solving and how is that benefiting you?
    Latency and resource usage details of 3rd party apis and db queries visibility and source destination details gives more highlight while checking some issues. And helps a lot while debugging incase of unavailability of logs.
    Ashish K.

    Easy to configure and use

    Reviewed on Oct 16, 2024
    Review provided by G2
    What do you like best about the product?
    Instana is very easy to configure and the features that are offered are sufficient for current needs. The integration is very easy and gives you more control on the metrics to be captured. The UI is very simple and responsive, makes it easy for frequent use.
    What do you dislike about the product?
    There are no reasons to dislike, but there can be more standard dashboards available.
    What problems is the product solving and how is that benefiting you?
    The tool is great help to capture frontend metrics and provides good way to analyse the potential roadblocks.
    Yoser V.

    Ysr review about IBM Insta

    Reviewed on Oct 13, 2024
    Review provided by G2
    What do you like best about the product?
    For me, the best thing about IBM Instana is the detection of anomalies
    What do you dislike about the product?
    The pricing plans are to expensive for me
    What problems is the product solving and how is that benefiting you?
    It helps me with the order and problem solving with some of my task
    View all reviews