Sold by: IBM SoftwareÂ
Deployed on AWS
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Overview
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Instana Application Incident Remediation
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Instana Full-Stack Observability
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Instana Cloud Native Optimization
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Instana Digital Experience Monitoring
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Instana and GenAI
Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.
Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring.
To try Instana for free, visit this Instana AWS Marketplace listing: https://ibm.biz/aws_marketplace-instana_paygoÂ
Highlights
- Built-in automation and AI help you deploy and start collecting insights across your full stack within minutes. Automated root cause analysis and recommendations provide faster issue resolution.
- Unlike competitors that sample traces, Instana captures 100% of all requests in real-time, ensuring complete visibility into application performance.
- Seamlessly integrate your IT landscape with AWS services and 300+ integrations with no visibility gaps across your cloud, micro-services and containerized environments.
Details
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Deployed on AWS
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Features and programs
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $900.00 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $240.00 |
Dimension | Description | Cost/unit |
|---|---|---|
1GB Data Ingest | Billed for data ingestion exceeding the included allowance under the 'Fair Use Policy.'* | $0.25 |
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $0.12 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $0.03 |
1000 RU Managed Point of Presence add-on exceeding usage | Managed Point of Presence add-on exceeding usage | $12.00 |
Vendor refund policy
All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid except as otherwise provided in the End User License Agreement (EULA).
Custom pricing options
Request a private offer to receive a custom quote.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support contact at https://ibm.biz/instana-supportÂ
Pricing FAQ: https://ibm.biz/instana-pricing-faqÂ
Find the right size for your solution and estimate your Instana price: https://ibm.biz/instana-pricing_calculatorÂ
We also offer shared Slack Channels during trial and subscription.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By IBM Software
By Dynatrace
Top
10
In Observability, Monitoring and Observability
Top
10
In Observability, Migration
Top
10
In Log Analysis, Monitoring
Sentiment is AI generated from actual customer reviews
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Automated Discovery
Auto-discovers application components, traces requests, and maps dependencies across infrastructure and application environments
Performance Monitoring
Provides 1-second granularity performance monitoring with comprehensive request tracing across full-stack environments
Technology Integration
Supports over 300 technologies with seamless integration across Kubernetes containers, micro-services, and cloud environments
Real-time Tracing
Captures 100% of all requests in real-time without sampling, ensuring complete application performance visibility
Intelligent Alerting
Offers SmartAlerts with automated root cause analysis and tailored recommendations for faster issue resolution
Observability
"Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
Cloud Infrastructure Monitoring
"Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
AI-Driven Analytics
"Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
Runtime Application Security
"Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
Multi-Cloud Technology Support
"Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
Observability Platform
Fully managed platform integrating Prometheus metrics, logs, traces, and Grafana visualizations
Data Source Integration
Supports integration with over 100 external data sources including AWS CloudWatch, Elasticsearch, Graphite, and InfluxDB
Open Source Technologies
Powered by Grafana Labs' open source observability software including Grafana Mimir for metrics, Grafana Loki for logs, and Grafana Tempo for traces
Performance Testing
Integrated with Grafana k6 for comprehensive performance and load testing capabilities
Incident Management
Includes Grafana Incident and Grafana OnCall for streamlined incident response workflow management
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Customer reviews
0 ratings
0 AWS reviews
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391 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Telecommunications
Instana is very useful for monitoring of server through UI.
Reviewed on Jul 05, 2025
Review provided by G2
What do you like best about the product?
Instana is where it has number of features in it customer support getting from them is very good we regularly it to contain a day it is very easy in the server and we get in a very big and then it have all of it so I recommend.
What do you dislike about the product?
I have liked the things in the instana very much is its UI.and everything in it is good quit so I can recommend to have integrate it with you project.
What problems is the product solving and how is that benefiting you?
IBM instana is very useful when it comes to the logs and server monitoring and used for disaster happen in the system. Getting the core issue is the main concern for me and it help me to get this easily.
Vicky K.
Instana is a good monitoring server. We can use it to get the details of the server health.
Reviewed on Jul 05, 2025
Review provided by G2
What do you like best about the product?
In instana I like the thing that is the UI part that is very good. And the second thing we can check the multiple servers details at once. That is very very good thing. I have seen in that and I have used frequently in a day. We get the excellent customer support from the team and it is very easy to implement to our project. This is the main things I have liked in this.
What do you dislike about the product?
The thing I can say that at first we are getting. Issue in using this but once we go through the things it will be very easy to use. So I can't say that any dislike about IBM instana that I can mention here but it is worth it. Be used for your first project.
What problems is the product solving and how is that benefiting you?
It help me to the best way to monitor the cloud infrastructure in a very easy way and to get the alert disasters if there will be in in any of the servers so I can get any fault at once here. So this is the main issue it is resolving for me. So I give 5 star to the IBM for this purpose.
Leisure, Travel & Tourism
Flawless APM solution with infrastructure monitoring capabilities.
Reviewed on Jul 03, 2025
Review provided by G2
What do you like best about the product?
Once you understand and adopt full capabilities of Instana's Application Perspective there is no turning back!
This feature (Application Perspective), coupled with associated SmartAlerts, are the perfect combination for any APM monitoring team.
The ease of use and extensive configuration options are also appreciated.
Another important APM aspect is Instana's tracing philosophy: 100% tracing, without sampling.
Adoption is easy, with major technologies being covered by automatic or minimal effort instrumentation and well documented alternatives for other integrations or implementations.
Instana offers both SaaS and Self-Hosted options with more than fair Pricing Plans for both options.
Our dedicated, locally available (region) technical support is always helpful and attentive, making sure to get us in touch with appropriate Instana PMs, whenever a major issue or relevant feature request arises.
Continuous fixes and frequent upgrade philosophy give us ease of mind for the future.
This feature (Application Perspective), coupled with associated SmartAlerts, are the perfect combination for any APM monitoring team.
The ease of use and extensive configuration options are also appreciated.
Another important APM aspect is Instana's tracing philosophy: 100% tracing, without sampling.
Adoption is easy, with major technologies being covered by automatic or minimal effort instrumentation and well documented alternatives for other integrations or implementations.
Instana offers both SaaS and Self-Hosted options with more than fair Pricing Plans for both options.
Our dedicated, locally available (region) technical support is always helpful and attentive, making sure to get us in touch with appropriate Instana PMs, whenever a major issue or relevant feature request arises.
Continuous fixes and frequent upgrade philosophy give us ease of mind for the future.
What do you dislike about the product?
Sensors updates lack adoption control mechanisms (continuous, automatic updates).
Periodic upgrades are not well curated, many times introducing brakes or issues.
The 1st support level is well intended but slow, many times requiring intervention by our dedicated Technical Account Management support in order to progress.
Instrumentation adoption mechanisms for cloud native infrastructures lack granularity (ALL or Opt In / Opt Out only at container level) *for now as major changes being announced.
Infrastructure monitoring and observability lacks the power of majos competitors.
SaaS Logs in Context is an extra Add-ON that is required for OpenTelemetry logs integration. At the same time, to be fair, the cost of this Add-On is cheaper compared to other third-party providers.
SaaS solution is many times affected, either by scheduled or unscheduled maintenance, making the UI experience slow.
Periodic upgrades are not well curated, many times introducing brakes or issues.
The 1st support level is well intended but slow, many times requiring intervention by our dedicated Technical Account Management support in order to progress.
Instrumentation adoption mechanisms for cloud native infrastructures lack granularity (ALL or Opt In / Opt Out only at container level) *for now as major changes being announced.
Infrastructure monitoring and observability lacks the power of majos competitors.
SaaS Logs in Context is an extra Add-ON that is required for OpenTelemetry logs integration. At the same time, to be fair, the cost of this Add-On is cheaper compared to other third-party providers.
SaaS solution is many times affected, either by scheduled or unscheduled maintenance, making the UI experience slow.
What problems is the product solving and how is that benefiting you?
Instana's Application Perspective is a powerful tool that enables us to observe, monitor and alert for both top level and low level aspects of our business.
Financial Services
Still developing monitoring tool
Reviewed on Jun 20, 2025
Review provided by G2
What do you like best about the product?
The interface of instana is easy to use and there a lots of innovative capabilities
What do you dislike about the product?
There is lots of not fully functional capabilities and support team is useless
What problems is the product solving and how is that benefiting you?
Alerting on when there is issues in our resources, verify application calls and data
Nayana D.
Excellent
Reviewed on Jun 03, 2025
Review provided by G2
What do you like best about the product?
Easy to use and helps me in monitoring, tracing and analysing
What do you dislike about the product?
Cost can grow significantly with large microservice deployments due to per-host or per-agent licensing.
UI less intuitive compared to tools like Datadog or Grafana.
UI less intuitive compared to tools like Datadog or Grafana.
What problems is the product solving and how is that benefiting you?
Detects the slowdown in real-time (via latency and error rate).
Shows which upstream or downstream service is impacted.
Highlights that a recent deployment introduced the issue.
Sends an alert to the DevOps team via Slack + creates a ServiceNow ticket.
Shows which upstream or downstream service is impacted.
Highlights that a recent deployment introduced the issue.
Sends an alert to the DevOps team via Slack + creates a ServiceNow ticket.