Overview

Whether you are running a new start-up, a medium-size company or a massive enterprise, investing in 24x7 monitoring services can have a massive impact on your uptime and customer satisfaction. 10Pearls offers comprehensive 24x7 monitoring services using proven, end-to-end strategies. We leverage our years of experience, round-the-clock resources, proven methodologies and best practices for 24x7 Infrastructure Monitoring. This allows organizations to focus on their growth and innovation, and not stress about application monitoring.

10Pearls’ 24x7 Monitoring Services are delivered by our dynamic Engineering Team, with deep knowledge and expertise of databases and AWS services. Our work includes building and executing solutions spanning cloud foundations, DevOps automation, security, and data.

Deliverables

• Analysis of the entire infrastructure to identify the best monitoring tools and alarms’ setup for each use case.
• Data gathering of API, CPU, memory and disk usage metrics.
• Review of firewall selection and relevant alarms setup.
• Custom and thorough assessment of current AWS services, and the monitoring required.
• Assistance with setup of custom alarms according to business use case.
• Recommendations on 24x7 monitoring rotation setup including weekends where required.
• L1 (basic) and L2 (advance) support.

Initial Steps for the Project Kickoff 

• Initial consultation: An initial consultation is set-up with the client to understand their requirements and determine the scope of the monitoring service.
• Installation: The necessary monitoring tools are installed and configured on the client’s AWS infrastructure to monitor the desired metrics.
• Testing: The monitoring system is tested to ensure that it is functioning correctly and generating accurate alerts.
• Monitoring: Once the monitoring system is set up and tested, our team monitors the AWS infrastructure 24x7 and generates alerts whenever necessary.
• Reporting: Regular reports are provided to the client, summarizing the performance of the AWS infrastructure and any issues that were detected and addressed.

Project Execution and Updates

Communication is key to any project’s success. Our certified 24x7 monitoring engineers and AWS consultants keep the customer updated about the progress on daily and weekly basis. Our engineers perform end-to-end integration testing of the monitoring system to ensure the system works smoothly before handoff to the customer.