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ProMedia Carbon MP

Harmonic Inc | 3.22P

Windows, Windows 2008 R2 x64 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

2 AWS reviews

    Fred Nyanzi

10 hours to encode 9 (3 minutes) videos

  • October 10, 2013
  • Review verified by AWS Marketplace

It took me 10 hours to transcode 9 (3 minutes videos). All videos had the black bands on all four sides even when I matched the pixels(therefore unuseable).

I called Harmonic and below was their email response
Hello Fred

Thank you for your inquiry.

Please note that Pro Media Carbon MP *(Amazon)

is supported only through the on-line community

forum and does not come with Phone or Email

Technical Support. This will be the last communication

you will receive regarding this inquiry.

I cancelled subscription immediately. Of course, my account was fully charged, including forward billing for a second month.


    Amazon Customer

Great Product but Expensive

  • August 14, 2013
  • Review verified by AWS Marketplace

This product does exactly what the local server product "Rhozet Carbon Coder" does. It has just about every filter you can imagine, including an audio normalizing filter that lets you set your LKFS loudness level to comply with recent FCC regulations.

For our purposes, we only use in small volume and the price really does beat you up after a while. Not only is it $69.00 a month, but you are charged for every hour your EC2 instance is running. If it were just the normal EC2 charges, it wouldn't be that bad, but on top of that, ProMedia Carbon charges another "Software" charge for every hour your Instance is running and that cost is almost 4 times as much. For 25 hours of usage my bill was $103.25.

I have no other choice because there is no other service like this and I don't want to fork out $5000 or more to purchase the product.

A great product if you can afford it.


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