Very little support for AWS hourly
Installed an instance to test drive the product. Tried to connect it to our production database (which uses a forced SSL connection) and was unable to configure. Tried contacting support, and they informed me that they don't offer support with the AWS hourly product. After emailing twice and chatting with a sales rep, a support rep pointed me to the community forums and gave me a few things to try. Was not able to ever connect to the database, although I am sure it is possible. Was not able to actually evaluate the product due to configuration problems.
The long and the short of it is, if you need help getting up and running, they won't help you unless you have purchased a support contract.
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