Great product, fantastic support team
We're a small, growing company so our AWS budget is tight and the CloudBasic replication product is the perfect solution for our needs. This product has allowed us to implement a reliable, near real-time replication solution without resorting to expensive SQL Server/RDS replication solutions. The CloudBasic product has proven to be fast, reliable, easy to set up, use and manage.
Before our AWS migration we managed our own physical SQL Server installation and used SQL Server log shipping to sync our online and reporting databases with typical latencies of 15-30 minute range. With the CloudBasic solution our latencies are now in the 2-5 second range and the replication process is more transparent and more reliable. The simple, clean user interface allows us to see what's going on with the replication process very easily and the system has proven to be so reliable that apart from the basic DataDog & CloudWatch monitoring on the host, I now trust CloudBasic e-mail notification system to tell me when there are issues that need attention.
Additionally, when you have to entrust mission critical data and infrastructure to a 3rd party company the support process needs to instill confidence and the support team at CloudBasic has been stellar. No product is perfect and on those occasions when we have needed help configuring or troubleshooting replication issues, the CloudBasic support team has been responsive, knowledgeable and very quick to resolve issues for us.
Our use case for the product is pretty simple and we don't use any multi-site/multi-location features yet but for the scenario that we do employ, the product works great and I highly recommend the solution and the company to anyone looking for a fast, easy to manage replication solution for RDS SQL Server installations.
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