Amazing Support
We are a small company of 7 people, and the phone system has long been the bane of my existence. We moved to a pbx in 2005, and we made changes as little as possible. Once phones were working, don't look at the pbx funny, don't speak to it badly. Just leave it alone.
We actually paid a company a few years back to migrate our system to AWS, and that has worked ok, but was not a fully supported product. Recently, the drive became full, and the system became completely inaccessible. Hence, that forced migration to a new system, and needing to be up and running as quickly as possible.
I started on this myself. Fairly familiar with the FreePBX interface, but had some trouble getting voice to work. (If you have ever set up a pbx behind a firewall, I don't have to explain this to you. IT'S A PAIN.) Emailed TheWebMachine, and got a reply back from Mike. We booked out an hour, I granted him access to my machine, and phones were up and running in less than an hour. VERY KNOWLEDGEABLE. Also explained how their instance is set to auto resize the voicemail drive (so we can't get locked out like on our old system.) Really happy with this solution doesn't say enough.
There are no comments to display