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Cisco Secure Firewall ASA Virtual - BYOL

Cisco Systems, Inc. | 9.22.2

Linux/Unix, Other 9.22.2 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS customer

7 AWS reviews

External reviews

41 reviews
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Marc Roxas

Offers good pricing and the ability to be used through the cloud

  • June 09, 2025
  • Review from a verified AWS customer

What is our primary use case?

We bundle Cisco Secure Firewall with our telco offerings as a service provider. We bundle it basically with Meraki.

How has it helped my organization?

We have received good feedback from our engineers. It helps them with their day-to-day operations. I need to get some more input on specific items they need to gather more information about, but so far, there are no issues.

Regarding Cisco Secure Firewall's ability to unify policies across our environment, I haven't heard any particular issues from our engineers.

What is most valuable?

The feature of Cisco Secure Firewall that I appreciate the most is its ability to be used via the cloud, so we don't have to deploy service engineers on-site at any time. 

Since telcos just provide basic connectivity, bundling Cisco Secure Firewall has actually allowed us to gain more value for our customers and level up versus our competitors. It helps our customers even more because they don't have to worry about cybersecurity issues, as we put it out of the box.

What needs improvement?

We found something that prevented us from using it and integrating it a few years back, so they should really have a discussion about improving those aspects. More specifically, it's related to cybersecurity technical details. Implementing a zero-trust security model is what we need help with. We're making progress. We have different types of security for our native applications, but we're slowly looking into what Cisco can deliver. We tried to look into Z3 models before, but our cybersecurity team found some issues where it was lacking. They found some bugs or loopholes, so we wanted Cisco to address these before we fully roll out the solution. We're trying again, and hopefully, with Cisco's updates, it will be acceptable to us in the near future.

For how long have I used the solution?

We've been using Cisco Secure Firewall since 2016.

What do I think about the scalability of the solution?

Cisco Secure Firewall covers roughly our 2,000 employees really effectively. It's just a matter of expanding the requirements and infrastructure requirements with AWS, and I believe Cisco has some integrations that allow us to use that scale to our advantage.

How are customer service and support?

My opinion is somewhat biased because we have access to Cisco's TAC, and we are very much managed by our Cisco Philippines company team. I'd give them a nine out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

The biggest return on investment when using Cisco Secure Firewall is that there's no waste in any infrastructure cost and licensing costs for us. If we have to repurpose a specific box per year, we could save on cost by just transferring it to another person or project rather than pay another one-year license for it.

What's my experience with pricing, setup cost, and licensing?

The pricing is very good for us, especially since we have a partnership with Cisco. The challenge is the licensing. There are competitors that offer more flexible licensing, such as daily licensing, some offer hourly, but Cisco is locked in for one, three, and five years. We don't have much flexibility, especially if we want to shift applications or shift users at any time. Hopefully, licensing becomes more flexible.

Which other solutions did I evaluate?

There were solutions from Fortinet. The main difference between Cisco and Fortinet is that Cisco will have more flexibility. It's just a matter of being able to put together the flexibility that we require versus what Cisco can provide at this time.

What other advice do I have?

The impact of the cloud-delivered Cisco Secure Firewall on my company's security posture involves some hesitation because it's on the cloud, but we're slowly adopting certain parts of it for our cybersecurity team. We're undergoing that transition and don't have full visibility yet on how they see that as a future mode of operations versus what other companies are doing globally. 

I would rate Cisco Secure Firewall an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud


    Rob

Good product, bad documentation.

  • August 11, 2017
  • Review from a verified AWS customer

This is a great way to get complex firewalling into your VPC, especially if you already have ASA in your environment. The install documentation is terrible, though. Watch this video before you try it the first time and you'll have a much better experience! https://www.youtube.com/watch?v=LvYDqcldt24


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