• By SecureAnyCloud Support
• on 12/04/2019

Thanks for your review. The reasons for not mentioning the specific version: 1) Multiple Permutations Possible: Due to the time taken between building an image and image going live on Marketplace (and the customer actually deploying it), there can be multiple different major or minor versions of the stack. Additionally with each version, customer might be choosing a particular PHP / Mysql version with that major/minor version of the stack resulting in multiple permutations of the same. 2) Support for Any version: Whenever a customer wants to move from a on-premise installation to AWS, data migration can only take place within same versions or data corruption happens. Since the customer can be on any minor version, it is impractical to have images of every combination. To solve this issue across all our products , we provide technical help to upgrade or downgrade a particular version immaterial of the installed version and we do not force any customer to use a particular version only. We believe in customer success and solving customer problem instead of forcing a particular version or supporting only a certain version. This support is available through through a 24x7 live support as well as Email/ Ticket support. This support information is available every time you connect to SSH or on windows on the desktop itself. We request and encourage the customers to request for any technical issue including support for any version and / or any pointers regarding helping with the easiest way to migrate their data to AWS.