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A Valuable Tool
What do you like best about the product?
Foxpass provides LDAP with zero infra management, a must have for every growing team!
What do you dislike about the product?
Some of the documentation is a challenge, but there are many integration examples.
What problems is the product solving and how is that benefiting you?
Management of users ongoing utilizing Google account sync. This is best left to non technical roles so it is a huge time saver.
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Simplifies LDAP administration
What do you like best about the product?
The clean and simple UI makes LDAP administration painless.
What do you dislike about the product?
I haven't found anything to dislike about it.
What problems is the product solving and how is that benefiting you?
It eliminates time spent maintaining our own LDAP servers, letting us focus on business needs.
Foxpass as our primary LDAP and Radius Service
What do you like best about the product?
This fully hosted service just works. It ties in directly with our Google Apps domain and our Okta service, providing us entirely hands-off LDAP and Radius authentication globally.
What do you dislike about the product?
Not much - I suppose it would be nice to see the system globally replicated with regional endpoints.
What problems is the product solving and how is that benefiting you?
We were able to remove our home-grown LDAP solution and allow Google Apps to be our primary source of truth for all employee records. Simplified our HR and IT on-boarding processes, and removed another service from the list of things we have to run in-house.
A simple solution to a common problem
What do you like best about the product?
The clean and simple interface. The easy integration with AWS and various open-source tools.
What do you dislike about the product?
There is not much I dislike about Foxpass.. the interface is mercifully clean and seems to be designed with administrators in mind. If anything, I would like Foxpass to expand it's offering to support SSO for various 3rd party sites without having to use another service like Okta (although that is really a different service than what Foxpass is aiming for).
What problems is the product solving and how is that benefiting you?
We use Foxpass as an authentication for various services such as VPN and Hashicorp Vault. This allows developers to get the access they need in a fully self-service way without having to wait on the devops team.
Best Value for Hosted LDAP and RADIUS
What do you like best about the product?
Their support is second to none. I wish other SaaS companies are as responsive and helpful as they are. When you have an issue with IT infrastructure, you don't want to wait around while your employees lose productivity. We've had their CEO reach out to us directly when there were issues. Also they have great documentation that explains how to integrate Foxpass into your infrastructure which helps a ton.
Also, you can't beat the value for what Foxpass offers. Their competitor, JumpCloud, is already 2x more expensive per seat. If you want to run your own servers, be prepared to spend a considerable amount of your personnel's time making sure everything is running smoothly, up-to-date, and secure. As a startup, we can basically get enterprise level IT infrastructure for fraction of the cost.
Also, you can't beat the value for what Foxpass offers. Their competitor, JumpCloud, is already 2x more expensive per seat. If you want to run your own servers, be prepared to spend a considerable amount of your personnel's time making sure everything is running smoothly, up-to-date, and secure. As a startup, we can basically get enterprise level IT infrastructure for fraction of the cost.
What do you dislike about the product?
It's pretty obvious they don't have a professional UI/UX designer. Their UI and UX flow feels a little bit clunky and unpolished but is straightforward enough to not to get lost in the interface. Their RADIUS authentication is lightning fast but listing LDAP resources feels a bit slow.
What problems is the product solving and how is that benefiting you?
We're a startup company and don't have a dedicated IT department that can run and maintain LDAP and RADIUS servers full-time. Foxpass allows us to bring enterprise level IT infrastructure for fraction of the cost to run our own services with a full-time personnel.
Recommendations to others considering the product:
If you're looking to sync Google Apps for Business, users will need to either disable 2FA or set up App Passwords to correctly authenticate with LDAP or RADIUS on Foxpass.
IT Manager
What do you like best about the product?
Working with the Foxpass team on initial setup was a great experience. Once we had Foxpass in place, it's been one of the few systems that really are "set it and forget it".
What do you dislike about the product?
As with any newer products or services, there are challenges that arise that can be unexpected. That being said, Aren and the Foxpass team have been extremely efficient with resolving any issues that we've encountered.
What problems is the product solving and how is that benefiting you?
As we previously hosted our own instance of LDAP, not having to manage and administrate our own hardware/software has been beneficial to myself as this is a big piece of IT administration that can take up more time than most realize.
Foxpass is a critical piece of our IT Infrastructure
What do you like best about the product?
Foxpass is rock solid, easy to use, has excellent support, and is a critical piece of our infrastructure.
What do you dislike about the product?
There isn't much I dislike. If i have a problem, I reach out for support and get help instantly. I am confident in building more services on top of Foxpass.
What problems is the product solving and how is that benefiting you?
We use Foxpass to create a link between Google domain and identity in other services. The most valuable piece for us is integrating Google-based identity with products that support LDAP or other identity technologies. It lets us leverage our Google domain as a single source of truth for identity. For example, our internal Wiki 's login system is backed by Foxpass, allowing automatic login for new users without having to create new accounts.
Recommendations to others considering the product:
One key aspect of Foxpass is how incredible their support is. If you run into a problem, you are going to get someone dedicated to helping you, which often involves them writing new software. They care deeply about their user experience.
Foxpass, the answer to all those little service questions all your saas products can't deliver
What do you like best about the product?
The Foxpass team have made a Software Service as a Service. Bridging the gap between all the modern saas directories and things like LDAP, Radius etc. Foxpass makes it easy to deploy things like 802.1x, LDAPaaS etc
What do you dislike about the product?
The service is great, but understanding the nuances of some of the connections can be frustrating when legacy based services don't want to connect to SaaS based services.
What problems is the product solving and how is that benefiting you?
Our first major project was rolling out 802.1x to all of our locations across self managed and third party managed networks (like wework)
Systems Administrator
What do you like best about the product?
Ease of integration, use, and deployment. I'm able to add server authentication and bindto/onboard new services in a flash, while securing my wifi environment.
What do you dislike about the product?
There has been little to no caveats with Foxpass. I was one of the early adopters and we've only ever had small, quick servicing issues and it was very early on (3 years ago). These issues were rare, and no longer populate. I have no nothing but appreciation for their level of service.
What problems is the product solving and how is that benefiting you?
We're all Cloud here at LendUp and having servers on site is not in our best interest for many reasons. Foxpass allows us to operate in the manner we wish to, with security.
Recommendations to others considering the product:
Do it, they are fantastic, and you can be up and running in a day if you wish.
Great company, always helpful.
What do you like best about the product?
Foxpass has been an integral part of our company wide 802.1x rollout.
What do you dislike about the product?
I have not had many issues with Foxpass. Sometimes the webpanel is a bit slow.
What problems is the product solving and how is that benefiting you?
We used Foxpass for our company directory.
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