We don't have to worry about intrusions
We are primarily using the product for IDS, IPS, and deep security.
How has it helped my organization?
It provides the type of data and availability that we need to have. We don't have to worry about intrusions.
What is most valuable?
* They delivered what they said that they would.
* The IDS and IPS features.
What needs improvement?
Trend Micro is not government certified or federal complaint. If they could become compliant/certified, this would make it easier for us to use it for our government projects.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
I would give the product's stability a high rating. We trust the Trend Micro brand.
What do I think about the scalability of the solution?
We are not that big in size, so we haven't had any scalability issues.
How is customer service and technical support?
We are experiencing major technical support issues right now, and the technical support has been reasonable about fixing them.
How was the initial setup?
The integration and configuration of Trend Micro in our AWS environment was easy. We haven't had any issues with this at all.
What's my experience with pricing, setup cost, and licensing?
We did not purchase it through the AWS Marketplace because we have used Trend Micro in the past. We have not compared the pricing and licensing of buying it on the AWS Marketplace.
Which other solutions did I evaluate?
We also considered Pure Storage. In the end, we decided to only pursue Trend Micro because it is easier for us to install and use. The decision to use Trend Micro was based on cost, brand name, and ease of use.
What other advice do I have?
I would recommend Trend Micro. We are happy with them. In the current world, you have to earn the business because it is like a subscription, and they keep us happy.
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