I am familiar with Sophos UTM, which is the firewall. Sophos UTM's main use case is for protection and to control security features or navigation features, like implementing and controlling users' navigation. The clients that we implement and support with Sophos UTM are from different segments, with no specific segment.
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Has delivered strong cost benefit and reliable security features over time
What is our primary use case?
What is most valuable?
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers. Sophos UTM can deliver not only the basic but also the main features that a UTM demands, so the cost benefit is good.
Sophos UTM integrates well with other Sophos products through a console center for this purpose.
Sophos UTM's real-time insights into the network health have helped some of my clients, although the monitoring is adequate and does not provide high-quality monitoring. The functionality is not granular enough to monitor or identify issues effectively.
What needs improvement?
The update process could be improved with Sophos UTM overall since the experience and accuracy when updating the box could be better.
For how long have I used the solution?
I have been working with Sophos for around five years with my clients.
How are customer service and support?
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal, and we sometimes need to reopen the ticket and investigate more.
How would you rate customer service and support?
Positive
What other advice do I have?
I have experience with Sophos and other similar network products because we are a reseller of both Sophos and Huawei. I can answer questions about my opinions on Sophos or my experience. I have limited familiarity with the application control feature of Sophos UTM, as I only know and have experience observing it, not the management part. Some of my clients' companies use Amazon Web Services as a main cloud provider for their solutions. Sophos UTM pricing is competitive for both the license and the box from software and hardware perspectives. I would rate this review an 8 overall.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
very easy
There are a lot of functions related to security, its functions can be controlled from the WEB is a good. We are going to try using a time when there is a requirement of the customer.
Nice virtual UTM
Nice UTM virtual appliance.
Integrates complete security software within a single EC2. Its possible to choose only the protection you need when you need it.
But ask Sophos to help you to set the right virtual host to suit your needs and avoid spending money on over dimentioned VMs.
AD integration would be easier to set up.
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