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External reviews

44 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Lavya P.

Cloundinary Review

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
Its a great place for managing, storing and sharing media content like videos and images. Working for the AMS, a large organization, we often have a lot of files to work with. The UI helps me streamline my files and gives me optimized versions of them ready to share with co-workers
What do you dislike about the product?
While I do not bear the costs personally, an individual or small business might not be comfortable using this software due to its high implementation costs
What problems is the product solving and how is that benefiting you?
Delivery of optimised and pixilated videos and images allow me to work effectively and enhance user experience


    Sanchit R.

Review for Cloudinary

  • October 27, 2023
  • Review provided by G2

What do you like best about the product?
For me, the best part of this was how easy the dashboard set up was. It allows new users as me to navigate without facing any difficulty. Its quite safe and secure in that sense too, which is relieviing to know as a consumer.
What do you dislike about the product?
They dont have a vast variations set. This causes customisation limitations. There are better resources out there in comparison that have more centric customisations to offer
What problems is the product solving and how is that benefiting you?
Helps making/producing high quality videos and statics


    Luca Stefano S.

Terrible experience, they were not even able to properly issue an invoice

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
Simple usage, you just change urls and you are done.
What do you dislike about the product?
Terrible support, completely useless. Even tho I had filled in my company data, they sent me an invoice with the wrong VAT ID and I could not add that to expenses. After more than 3 months, I'm still waiting for them to fix it and issue it correctly.

In addition to that, beware that you will not be able to downgrade to a cheaper plan earlier than 30 days after the event have passed if you had a spike of traffic. This means you get to pay for two months on the bigger plan.
What problems is the product solving and how is that benefiting you?
Hey, *it was.

Nothing you cannot solve with any other alternative, to be frank.


    Joep L.

We use Cloudinairy for our storage of pictures and videos. Easy to implement in our app

  • July 11, 2023
  • Review verified by G2

What do you like best about the product?
We are using Cloudinary to store all the profile pictures of our users this upload and saving is going really smooth. All pictures we use in the app, we can easily use the url link of the pictures to get the visual into the app.
What do you dislike about the product?
Not much to be honest. The only thing i dislike is, whenever you've created some maps that there is no good option to get one map into an otherone. Deleting and uploading is not an option as the url of every picture will change and you'll get an error.
What problems is the product solving and how is that benefiting you?
An online tool where we can save all our visuals and to be able to easily display them into the app. Also to use maps makes it good to make an overview where you can click on every specific part of the visuals.


    Verified User in Computer Software

Best image hosting platform for your website.

  • June 16, 2023
  • Review verified by G2

What do you like best about the product?
The best thing about Cloudinary is speedy in image serving and uploading. You can upload pictures and get links. You can also use it for free and various methods are prebuilt for fetching and uploading photos.
What do you dislike about the product?
There are not as many significant issues in the Cloudinary. I wouldn't say I like the new UI of the dashboard, and sometimes when we fetch data from API using keys, it gives weird errors.
What problems is the product solving and how is that benefiting you?
We are using it as an Image database for small to mid-level projects. One project we recently used was a task manager app for organisations, which we used to save profile images. Cloudianry is very much optimised, and with API, it works flawlessly.


    Marketing and Advertising

Cloudinary is very powerful - but expensive as a CDN for your assets

  • May 20, 2023
  • Review verified by G2

What do you like best about the product?
Cloudinary is best in class at optimizing images and video in terms of size, compression, format and such. It's super simple manipulating assets via the SDK or the URL.
There is also a useful SDK utility to upload images from a web application.
The support staff is nice.
What do you dislike about the product?
Pricing: Cloudinary's pricing can skyrocket, especially with large files and high traffic. We experienced a bill increase by 10x due to a single large file.

Bundle Packages: Their fixed "bundle" packages lacked flexibility, forcing us to shift to the pricier pay-as-you-go model, which was a considerable drawback.
What problems is the product solving and how is that benefiting you?
Cloudinary effectively addresses various image management challenges, which provides considerable benefits to us. It offers robust tools for image manipulation, thereby streamlining our editing process and eliminating the need for separate image editing software. Its resizing capabilities also stand out, providing flexibility to adjust image dimensions to fit different use-cases without compromising quality. This feature is particularly useful when addressing diverse platform requirements concerning image sizes.

Moreover, Cloudinary's compression feature significantly optimizes our site's loading time by reducing file sizes without notable loss in quality. This translates to a better user experience by ensuring quicker page load times. Finally, its capability to convert images into different formats as per specific needs adds to its versatility, ensuring we can deliver content compatible with various browsers or platforms. Overall, Cloudinary significantly enhances our image management process, contributing to a better user experience and operational efficiency.


    Brenton H.

A fantastic suite of image and video transformation solutions

  • March 31, 2023
  • Review verified by G2

What do you like best about the product?
Cloudinary continues to evolve the "asset transformation" industry, providing fantastic tools that allow you to transform images and videos dynamically. Their customers service it best in class, and they are always quick and helpful in dealing with your issue.
What do you dislike about the product?
Sometimes their user console leaves something to be desired, but their underlying API is where the real horsepower is. That being said, the console provided can you get you very, much further than something like Amazon S3 where the console features are frustratingly limited relative to the API feature set.
What problems is the product solving and how is that benefiting you?
We use Cloudinary to distribute optimized imagery for all of our apps. Just by simply using the named transforms feature, we can deliver images optimized by screen size, and dynamically create new assets using smart crop features like "Center" on "Faces". It's made changing website images and formats a breeze.


    Govind R.

Great Product - Great Service

  • February 17, 2023
  • Review verified by G2

What do you like best about the product?
The product does what it says it does and does it with no exceptions. Have been using it for about five years now.
What do you dislike about the product?
Nothing much to write about here. Their DAM takes a bit of time to understand
What problems is the product solving and how is that benefiting you?
The entire image repository of our art website is with Cloudinary. Very flexible payment terms...


    Apparel & Fashion

Structured and Optimized Image Management with Cloudinary

  • January 09, 2023
  • Review provided by G2

What do you like best about the product?
Cloudinary is a platform we use to store and serve our image assets to different channels. We are satisfied with Cloudinary's API as it lets us easily store, manipulate, and manage images. We can increase operational efficiency by automating our image asset pipeline process.
What do you dislike about the product?
We are happy with our implementation of Cloudinary and our customer support team.
What problems is the product solving and how is that benefiting you?
Streamline our image asset pipeline and allow for maximum flexibility storing and manipulating individual image assets.


    Egor B.

lots of magic in one place

  • September 06, 2022
  • Review verified by G2

What do you like best about the product?
Many different image transformation services in one tool are conveniently combined with the booming DAM.
What do you dislike about the product?
Some features are confusing or complex and not always easy to figure out without support.
What problems is the product solving and how is that benefiting you?
I was able to set up the processing of the original images of paintings with background removal, cropping, and even creating a video from them on the fly.