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External reviews

1,241 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Vincenzo G.

Very Nice

  • December 28, 2017
  • Review verified by G2

What do you like best about the product?
the most like feature is that is very simple create some dashboard's with the most important measures
What do you dislike about the product?
I dislike the minimum required specifications because is to high and strong constraint
What problems is the product solving and how is that benefiting you?
I solved my needs of monitoring the performance and our KPI for each system


    selva s.

Perfect tool for business

  • December 28, 2017
  • Review verified by G2

What do you like best about the product?
tracing and analyzing is the best one for performance.The first perception assumes that APM is about speeding up some arbitrary method performance and the second assumes that performance management is just about discovering that something is slow. Neither of these two is what we at dynaTrace would consider prime drivers for APM in production. So what does it mean to have APM in production and why do you do it?

The reason our customers need APM in their production systems is to understand the impact that end-to-end performance has on their end users and therefore their business. They use this information to optimize and fix their application in a way that has direct and measurable ROI. This might sound easy but in environments that include literally thousands of JVMs and millions of transactions per hour, nothing is easy unless you have the right approach!

Therefore real APM in production answers the questions and solves problems such as the
What do you dislike about the product?
Your screenshot is blurry and I cannot make out the text. Also, I am not totally sure how to capture the failed/success/timed out status on a PurePath, therefore it would be a struggle to recreate a measure at this point. Updating is not an option as we are headed into peak season.
What problems is the product solving and how is that benefiting you?
application availability was the problem and its improved a lot now.Dynatrace gives you the ability to see applications the way your customers do, which allows teams full operational insight. This insight is the key ingredient to stay competitive in today’s market.

Awareness into where performance matters most
Know each customers journey and interactions with your application
Prioritize performance optimization based on real digital-business outcomes
Better collaboration with IT around a common language based on digital experience
Recommendations to others considering the product:
It is a really very useful tool for application monitoring and application availability


    Lucas V.

Deeper insight into Application Performance

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
Their synthetics testing is amazing and has helped us a great deal. The ability to see how our application is performing for our end users is what matters most to us. We can performance test all day and night but it will never really give us a true picture of how it performs across multiple ISPs and different geographical locations. This has really helped us realize a lot of our bottlenecks and helped us scale accordingly to meet customer demand in certain areas. A bonus for us is that since Dynatrace acquired Keynote, they have done a really good job at merging the benefits of both tools into a single service platform. Also their customer service is fantastic!
What do you dislike about the product?
Everything is great but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder and harder to budget for tooling while ensuring we still have the proper insight into our applications.
What problems is the product solving and how is that benefiting you?
Our ability to accurately measure our site reliability and uptime. We are currently leveraging the DynatraceAPI to gather metrics and send them out to wider audience on a daily basis and at the same time get a true benchmark of how all of our applications are performing across multiple providers and geographical locations. We also using this tool to help us better gauge customer impact during our postmortem process.
Recommendations to others considering the product:
Now with the acquisition of Keynote, Dynatrace is certainly a top contender in the APM/RUM space.


    Capital Markets

Know the root cause of problems

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
The ability to see all steps from a transaction and to see the exact times of each one.
What do you dislike about the product?
When the total time of a transaction is minor than each one of configuration item, when I'm seeing the Transaction Flow of a PurePath for example. In my case, this happen when the Java container has to wait something from another host/service.
What problems is the product solving and how is that benefiting you?
A critical project of Messaging could be late, but with Dynatrace AppMon we discover at least two problems, which were solved and the system entered very well to production.


    Wholesale

Great software

  • December 27, 2017
  • Review verified by G2

What do you like best about the product?
What I like best is access to information I could not find anywhere else easily
What do you dislike about the product?
I would like a way to learn more on how to use the software in an easier manner
What problems is the product solving and how is that benefiting you?
I have found issues and have been able to prove those issues and how we can fix them to others based on using dynatrace.
Recommendations to others considering the product:
this is a very good product. spend money or time on training your employees on how to use it properly, as it is something that needs to be taught to utilize all of the functionality in it.


    Information Technology and Services

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  • December 27, 2017
  • Review provided by G2

What do you like best about the product?
Transaction Flow. Easily accessible features like pure paths, DB hits ratio and dashboard functionality.
What do you dislike about the product?
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What problems is the product solving and how is that benefiting you?
Production issues and monitoring.


    Consumer Services

DynaTrace

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
We use dynatrace for web analytics project and web optimisation, It takes time to learn and get to use this tool efficiently. It has amazing features, a variety of reporting functions, and the capability to look into analysis.
What do you dislike about the product?
The monitoring needs some calibration as it sends a lot of true and false alarms.
What problems is the product solving and how is that benefiting you?
We needed visibility into real user application monitoring


    Kleber S.

The Tool That Can not Be Missing for Systems Administrators!

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
The facility to identify issues on the infrastructure, the dashboards is easy to custom, and the possibility to know all components of my infrastructure automatically.

And the best resource is know the end user experience in real time.
What do you dislike about the product?
The need to install agent on the application server.
What problems is the product solving and how is that benefiting you?
I can identify issues with highest memory utilization, through dump memory resource I can identify what process of my application was using more memory.


    Eric Y.

Dynatrace review

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
Been using Dynatrace products in Telstra JP2047 project for last 4 years, product met the project requirements and happy to recommend.
What do you dislike about the product?
Only complaint is lack of tech support, could only find from online community.
What problems is the product solving and how is that benefiting you?
Performance
Recommendations to others considering the product:
Highly r


    Computer & Network Security

Dynatrace helps to solve probelms faster

  • December 26, 2017
  • Review provided by G2

What do you like best about the product?
End to end visulization of a business transaction.
What do you dislike about the product?
The UI can be hard to understand sometimes.
What problems is the product solving and how is that benefiting you?
My clients are using Dynatrace to solve system problems before launching. They are able to see what is wrong before they launch.