JAMS has saved us time and their support is GREAT!
What do you like best about the product?
We like the fact that repetitive jobs that used to take hours of time for setup each and every day can now be set up in JAMS and run daily, thus saving many hours of work that can now be devoted to other, more important purposes.
What do you dislike about the product?
The only downside, and this is on us, not them, is that if you don't set it up properly, or no one is keeping a daily eye on it, things can happen and jobs not fully run (as happened with us recently) and nobody is aware!
What problems is the product solving and how is that benefiting you?
We have used JAMS to schedule daily jobs, file transfers, and combinations of jobs and transfers to automatically update files, create output that can then be transported to other servers.
Recommendations to others considering the product:
Do your homework and know what you want. Get consensus and have a project plan in place to implement. It will make things go much smoother.
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