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Reviews from AWS Marketplace

70 AWS reviews

External reviews

479 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Affordable backup solution for MSP clients

  • July 19, 2023
  • Review verified by G2

What do you like best about the product?
I was using Backblaze for my personal computers, but they didn't provide backup for servers unless you were using a third-party tool such as Cloudberry. I've used Cloudberry in the past and liked it, so I went in that direction for my clients. This was around the time that Cloudberry was rebranding itself as MSP360.

At first, I was going only to use Cloudberry, but I like how MSP360 is a central place to manage my clients. Plus, the monthly fee is more attractive than most backup solutions.

I've used MSP360 a couple of years and like it. I really like being able to Restore 2 Cloud for testing backups as well.
What do you dislike about the product?
I had a few hiccups when they changed from Cloudberry to MSP360 but have had no issues since then. Everything runs great.
What problems is the product solving and how is that benefiting you?
Low-cost backup solution for my clients with a central interface that I can manage everything. I'm able to manage my client's backups within one place, and I always know what is going on with them.


    Amit M.

Highly recommend

  • July 19, 2023
  • Review verified by G2

What do you like best about the product?
We have been using MSP360 backup for many years (before they were even called MSP360).
Many backup options and storage options. We link ours to an onsite NAS and to AWS S3.
The software is priced well.
What do you dislike about the product?
There's nothing to dislike. Like all software, they have some bugs at times, but the support has been fantastic.
What problems is the product solving and how is that benefiting you?
Managed backup and reducing storage costs


    lode m.

All-round product

  • July 19, 2023
  • Review verified by G2

What do you like best about the product?
You can use this product to image servers , desktops , backup google and microsoft cloud.
What do you dislike about the product?
A bit confusing with different user accounts.
What problems is the product solving and how is that benefiting you?
Improving control panel.


    Paul B.

Excellent backup with great storage options

  • July 19, 2023
  • Review verified by G2

What do you like best about the product?
Robustness, features, Storage options, configuration options, excellent restore options for 365
What do you dislike about the product?
Web interface is a little difficult to navigate. Sharepoint costs can be high for small business compared to other backup solutions for 365
What problems is the product solving and how is that benefiting you?
Cost effective storage of backups


    Steve F.

Long term user

  • July 19, 2023
  • Review verified by G2

What do you like best about the product?
We've used MSP360 backup for about 8 years, starting back when it was Cloudberry. It's got better and better over the years to become a really comprehensive backup solution for all our business customers but especially for the ones with specialist needs.
What do you dislike about the product?
Tbh not very much, the support has got better over time, the errors are pretty good.
What problems is the product solving and how is that benefiting you?
We use MSP 360 managed backup generally, but we particularly use it for medical customers who need secure backups for very large amounts of data. MSP360 lets us tier storage and take advantage of lower cost cold storage in these situations.


    Nico C.

Useful and effective cloud back-up solution

  • July 19, 2023
  • Review verified by G2

What do you like best about the product?
Its easy of use and transparent licensing / pricing model
What do you dislike about the product?
You need to separately purchase the back-up license and online storage for back-ups.
What problems is the product solving and how is that benefiting you?
We were looking for a way to back up Google Workspace and related data.


    Avyerinos K.

Why I have choose MSP360

  • July 19, 2023
  • Review verified by G2

What do you like best about the product?
The functionality and scalability of it are the most important for my requirements. Easy to use.
What do you dislike about the product?
Until now, I didn't find anything that I dislike yet.
What problems is the product solving and how is that benefiting you?
First, we can centrally manage the backup and recovery of my work company. The ability to schedule automatic backups gives us freedom without forgetting or making mistakes.
Also, provide me with strong security features, like data encryption and support for many authentication solutions.


    Computer Networking

Great solution

  • July 18, 2023
  • Review provided by G2

What do you like best about the product?
Management console is good and simple, user configuration are simple and easy to manage.
What do you dislike about the product?
I haven't found anything I don't like about it
What problems is the product solving and how is that benefiting you?
back up to the cloud with scheduled incremental backups


    Chris M.

Feature-Rich and Easy to Use: the MSP360 Managed Backup

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
It's easy to set up at my clients' offices and easy to manage remotely: I can change backup selections, add email notification recipients and verify the backups are working.
What do you dislike about the product?
I've been using backup software for 20 years and I honestly can't fault MSP360 Managed Backup on anything. Love the remote tools!
What problems is the product solving and how is that benefiting you?
The MSP360 Managed Backup solves the problem of great remote management. I'm able to do everything remotely which saves me a ton of time.


    Brian K.

Backup simple and reliable

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
The management console is easy to use and very powerful. It is great it can remotely apply settings.
What do you dislike about the product?
It is not easy to get tech support on the phone when needed.
What problems is the product solving and how is that benefiting you?
Provides a backup solution for clients at a very low cost. It creates high profit margins.