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Of no use when it comes to subscription and support

  • By Siddharth Jaiswal
  • on 12/14/2018

If you want to create two different account to support two different AWS environment with Same domain name, the Symantec CWP will not let you do so. Also you wont get any support from Symantec. This is not the case with any other vendor, only Symantec has this issue. With different vendors with same domain you can have multiple contracts to server each customer separately. God bless Symantec CWP.


  • By Darrell
  • on 04/24/2019

Hi Siddharth, Cloud you not use the domain function within CWP to isolate the Environments? This creates a new connection using the Cloud Formation templates and allows for role based access to each customer or environment "A domain is a logical partition that facilitates segregation of organisational data in your account. Create domains and assign specific users to particular domains as per your requirement. The settings and configurations that you have done in the product is available only to the domain where you belong. For example, you have two domains - A and B. The connections, instances or buckets, policy groups, and all other settings that the users of domain A have configured are available only to the users of domain A. The domain B users do not get access to any of the domain A settings" Taken from: https://help.symantec.com/cs/SCWP/SCWP/v128977808_v111037498/How-do-I-create-domain-to-segregate-data-of-my-account?locale=EN_US&sku=CWP_COMPUTE

  • By Bumper
  • on 01/25/2019

Not true. Symantec offers full customer support for this product. It was also just named CRN's cloud security product of the year for 2018. I can't quite make out your use case but it sounds like you are trying to do something fishy. I would expect a security tool would block that.