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Reviews from AWS Marketplace

59 AWS reviews

External reviews

479 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Milton M.

Easy to use

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
I like best about the integration with blackblaze MSP.
What do you dislike about the product?
I dislike about don't have support backup using a storage library robot tape unit.
What problems is the product solving and how is that benefiting you?
MSP360 for me is a second backup option in my company, using this system, we don't need transfer our tapes out of office by security.


    Trevor J.

Solid Product At A Reasonable Price

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
We tried this after years of StorageCraft and decided to flip. Excellent MGMT and reporting. Flawless backup and recovery. Forever forward Incremental works great with managing our s3 storage.
What do you dislike about the product?
There is not much i can dislike. We do get some errors from time to ttime when reviewing backups. Tech support is usually pretty good at resolving after a quick email
What problems is the product solving and how is that benefiting you?
We know wwe have good backups in case of disaster recovery and we can even quickly create a VM from the backup fil.


    Computer & Network Security

Good solution for MSPs

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
The portal is easy to use and monitor. It's a great tool for MSPs
What do you dislike about the product?
Sometimes you get some errors that are difficult to solve
What problems is the product solving and how is that benefiting you?
We need a platform to manage all our customers backups in one single place


    Bill G.

Reliable Backup Client for Cloud and Local Storage Destinations

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
Biggest strong point is the ability to password protect the console. In addition to that, reliability, cost, and configurability are important as well. The reporting options and sotrage plans helps manage billing for MSPs.
What do you dislike about the product?
Some of the detailed configuration options use unfamiliar terminology that requires research to determine proper usage. Built-in help and explanations of these options would be helpful, along with some visual diagrams. But this is not a deal breaker.
What problems is the product solving and how is that benefiting you?
As an MSP it's most important that I protect my clients from data loss, including accidental, malicious, and environmental. MSP360 solves this by being reliable and requiring little ongoing maintenance. Job based notifications and monthly automated reports allow me to rest easy knowing things are working as intended. For clients who choose to receive their reports as well, it estabilishes a level of trust with my business as they can see the product I've recommended works as expected.


    Jaime L.

Great price, great products, great customer support, great experience

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
It's affordable and the support team is very helpful, knowledgeable and prompt to respond.
What do you dislike about the product?
They don't offer backups for Google Workspace. There's also no option Business Continuity which would be nice.
What problems is the product solving and how is that benefiting you?
Server backups, I'm able to use MSP360 online backups for an inexpensive price and whitelable and charge my clients for the service.


    Scott W.

Great addition to our stack

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
It's lightweight, easy to setup and administer, and it just works.
What do you dislike about the product?
I used to not like support, but they have become very responsive and knowledgeable. Not much not to like.
What problems is the product solving and how is that benefiting you?
It gives us a solution for direct to cloud backup that is low cost to manage and purchase.


    Cam C.

MSP360 Managed Backup Review

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
The backups are easy to set up and install. The installation process is easy and seamless.
What do you dislike about the product?
Not getting the billing in one invoice. I receive multiple invoices a month.
What problems is the product solving and how is that benefiting you?
It frees up time to work on other projects and issues.


    John P.

Great managed backup software tool.

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
I like that I can set up and manage multiple backups to various media from one interface.
I like that it itegrates with so many cloud services.
It keeps a backup log and it's easy to preform a quick restore when needed.
What do you dislike about the product?
The only thing I dislike is the online purchase doesn't let you just purchase one license at a time and that i need to go through a thrid party reseller. It was orginally setup so it could all be done via the website. I just prefer self administration it's less hassle.
What problems is the product solving and how is that benefiting you?
Reliable backup solution with the ability to choose cloud storage provider that suits needs and budget.


    George H.

We use it on a daily basis but not for mission critical

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
What we enjoy about MSP360 is that everything is self-serve. Does not require you to wait for sales and speeds up the process in setting up and configuring the backup.
What do you dislike about the product?
Although intuitive to a certain extent, we still do not feel like this is a good solution for mission critical backups or to be utilized as a full disaster recovery solution.
What problems is the product solving and how is that benefiting you?
A backup that allows multple options for storage, such as local network, through VPN or simply using S3 compatible websites such as Amazon S3, Minio and/or Wasabi - makes things easy.


    Greg E.

Great Backup Solution

  • July 18, 2023
  • Review verified by G2

What do you like best about the product?
MSP360 is easy to deploy and manage by several of my techs.
What do you dislike about the product?
I wish there was a discount for multiple computers in the same location.
What problems is the product solving and how is that benefiting you?
Cloud Backup choices are limited and MSP360 backups up everything from servers and workstations to MS365.