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Reviews from AWS Marketplace

3 AWS reviews

External reviews

479 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Philip C.

Great product and easy to work with!

  • July 25, 2023
  • Review verified by G2

What do you like best about the product?
Ease of use and amount of features packed into the product.
What do you dislike about the product?
On Premesis client and Web Client for configuring often have different fields and terminology, wish that was more unified between the two platforms for documentation standardization.
What problems is the product solving and how is that benefiting you?
It provides a low cost, high margin, solid backup product, rich with features for safely and securly backing up our clients critical data. Offers plenty of flexability to backup to multiple storage organizations.


    Felipe R.

Good tool to be calm

  • July 24, 2023
  • Review verified by G2

What do you like best about the product?
It was a tool that help to our clients to keep calm with their backups plan, and also help quit the DRP plan from users
What do you dislike about the product?
Sometimes is not clear about his licenses.
What problems is the product solving and how is that benefiting you?
MSP360 is helping us to not worry about much IT operational activities


    Edward G.

First class backup and recovery software

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
I like the reporting capability. It give me one pane of glass to see all backups across all my customers.
What do you dislike about the product?
Ca't really think of anything I don't like.
What problems is the product solving and how is that benefiting you?
Needed a good backup program for storing backups for my clients on Amazon s3 and Backblaze B2.


    Information Technology and Services

Great, easy to navigate around and explains errors with ease

  • July 21, 2023
  • Review provided by G2

What do you like best about the product?
I like that you're able to view errors online without having to connect to any devices straight away. You can check all aspects of the backups online.
What do you dislike about the product?
Not being able to use another email address for the emails to come through. Get continuos errors when trying to change it to something else.
What problems is the product solving and how is that benefiting you?
Being able to backup local machines to multiple locations (Online and Local). Also allows the ability to review everything online without having to interrupt any ongoing sessions that people may be in.


    Masanari H.

Reasonable way for enterprise backup

  • July 21, 2023
  • Review verified by G2

What do you like best about the product?
Unlike other "enterprise" backup solution, the cost is reasonable.
What do you dislike about the product?
Backup agent sometimes stops in poor network environment.
What problems is the product solving and how is that benefiting you?
It simplifies the backup process.


    Mechanical or Industrial Engineering

Extremely affordable with excellent service

  • July 20, 2023
  • Review verified by G2

What do you like best about the product?
I was shocked at how low the price was for such a critical service. The customer support has been excellent and it has already saved us from MAJOR loss of thousands of files.
What do you dislike about the product?
The interface is clunky and confusing, which isn't a major issue because ideally you won't really have to log in much until there is an issue.
What problems is the product solving and how is that benefiting you?
We use it to back up our gmail server as well as all of our cloud based files.


    Donald B.

Easy to use worry free Back up solution

  • July 20, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use Does not require a lot of babysitting. Recovery is pretty smooth.
What do you dislike about the product?
Not being able to deploy and setup backup plans to devices remotely.
What problems is the product solving and how is that benefiting you?
manging all backups for our datacenter in one location


    Tad O.

Best Online Backup Platform

  • July 20, 2023
  • Review provided by G2

What do you like best about the product?
I love being able to chose my own B2 Cloud Storage. Branding is also an important feature. Most of all, I love the simplicity, reliability and minimal storage using the Forever Incremental.
What do you dislike about the product?
The Microsoft 365 SharePoint restore options are rudamentry and it is painful to find the files / folders to restore when you have a large SharePoint document library.
What problems is the product solving and how is that benefiting you?
Imutable online storage that is extremely efficient and reliable as an off-site backup to supplement onsite storage. Protection in case of encryption viruses provides a safety net, just in case.


    James W.

Excellent easy to use product that saves you money and time

  • July 20, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use interface, documentation excellent and customer support great to deal with, overall this is an excellent value for money product that saves us a significant amount of time.
What do you dislike about the product?
The product itself is easy to use however the only flaw is that some of the error codes are a bit ambigious and therefore makes resolving issues a bit more time consuming but the technical support is excellent so it somewhat offsets this.
What problems is the product solving and how is that benefiting you?
As we deal with multiple customers who have multiple backups, the single interface allows us to easily monitor whcih backup are workign and which ones need attention


    Ken M.

Solid Backup Solutions for Small Businesses

  • July 20, 2023
  • Review verified by G2

What do you like best about the product?
Implementation is straightforward, and the platform is easy to use. Local and cloud backup storage is also very helpful when doing image-based backups.
What do you dislike about the product?
Pricing initially was a bit confusing given the subscription cost plus the AWS aspect. I think including a base AWS storage cost in the subscription would be simpler.
What problems is the product solving and how is that benefiting you?
I needed a cost effective solution for image based and file backups that worked on Windows, Mac and Windows Server environments. MSP 360 gave me that.