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External reviews

4 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Alvaro M.

Apptio: an extremely flexible software

  • October 16, 2019
  • Review provided by G2

What do you like best?
From the perspective of reports, Apptio is a very useful and simple to use tool, as the regular ready-to-use reports show amazing insight and help to make our executives take the right decisions. Also, it makes really easy to show the recovery of profits for a company. In order to build up a range of administrative, strategic, expense and scalable templates, Apptio can help you with data relatively quickly, as it uses data from IT functional and financial systems. This makes it an even more reliable tool.
What do you dislike?
Apptio is not a very known product, so it is a bit hard to find workers that are experienced with it. However, as long as they are able to learn, there will be no problem. Also, when we want to use Apptio instead of Excel, there are no options to freeze first columns, which could be a nice to do.
What problems are you solving with the product? What benefits have you realized?
Apptio is an extremely flexible software that provides unmatched ease of use for everyone in the IT department. The recognition of cost generators when it comes to technology products has increased the rate of my company and my IT colleagues in terms of conversations. Apptio has also helped us to develop a special system to handle our transactions and to provide foreign customers links as a way to access the refund information.
Recommendations to others considering the product:
Apptio is an innovative cloud-based technology tool that's very easy to implement and will allow for accelerated performance growth. Also, it will allow you to applicate Life Cycle Analysis on your company.


    Collin H.

A great Information processing software

  • October 07, 2019
  • Review provided by G2

What do you like best?
Information processing is fantastic when it's done with Apptio Business Management. The openness of this tool allows me and my company to identify and resolve the factors that increase our costs, so we can start working on them right away. Besides, it offers a great deal of transparency, more than any other program in the IT department. It makes it easier for us to understand what we need to find it within the company.
What do you dislike?
With some document formats, the Apptio Software Business Management struggles consistently. Also, updates take time, which can become a challenge depending on how many files you have in your process and how much data you have. When you first work on a large screen, documents on a smaller screen or a laptop screen appear to be hard to visualize. While I believe Apptio is a great product, I think they have to work actively if they wish to be the leader of the market on this field.
What problems are you solving with the product? What benefits have you realized?
Many businesses have eliminated and still carry servers or have used costly technologies without results for their phones, but Apptio is in a position to do all that at one price. Apptio is one of the best technology tools for business management I have ever worked with. In order to achieve cost visibility, it required us to model all our IS costs in TCO application and many of our IT products.
Recommendations to others considering the product:
Apptio is the ideal solution for an organization with a high IT and complexity cost. Apptio can serve as a relatively easy to implement platform based on SaaS if you want to find even small savings and quality improvements opportunities.


    Armin O.

Excellent IT Finance tool

  • January 24, 2019
  • Review verified by G2

What do you like best?
Flexibile and user friendly interface, ease of reporting and slicing the data. Excellent support and collaboration from vendor side, both on development and day to day running of the tool.
What do you dislike?
Difficult to manipulate data that is in the system - requires extract/change/upload sequence.
What problems are you solving with the product? What benefits have you realized?
We use Apptio to report on Total Cost of Ownership for our internal applications, and we are currently in the process of launching their Bill of IT solution for internal IT billing.
Recommendations to others considering the product:
Must have for any strong IT Finance organization


    Jordane M.

Overall Experience

  • September 25, 2018
  • Review verified by G2

What do you like best?
The Business management software helped me to better handle excel spreadsheets (decreasing them in size). As a result, I can spend more time on analysing the data collected

Provides comprehensive report and cost analysis as well
What do you dislike?
Periodically if not many times, the technology experienced serious lagging performance and response

Need to be able to collect consistent data versus only retrievable data
What problems are you solving with the product? What benefits have you realized?
The main mitigation among some others is the ability of the software to report data second to none.
The standard out of the box reporting shows incredible insight as well giving the members of my organization the necessary and concise information to make certain decisions
Recommendations to others considering the product:
Apptio is perfect for a company with a large IT spend and an overwhelming amount of complexity. It is a cloud-based software and is truly cutting edge. After working with the software for a few months now it is absolutely astonishing to see the benefits and capabilities it provides many companies that they did not have any clue about before!


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