It was easy and quick to market in terms of getting the application deployed rapidly
It drives a good portion of our client-facing software utilities.
What is most valuable?
* Scalability is its most valuable feature, as it is pretty simple.
* The maintenance is fairly easy.
* It was easy and quick to market in terms of getting the application deployed rapidly.
What needs improvement?
The cost needs improvement.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability is fine.
How is customer service and technical support?
We use technical support quite frequently. The tech support experiences that I have heard anecdotally have been fine. I haven't heard about any issues of getting problems resolved.
We are mostly using technical support because of changes in deployments and learning how to configure new things. While a lot of the work is done in-house, it is more about extending the capabilities of our internal team.
What's my experience with pricing, setup cost, and licensing?
Pricing could always be better.
Which other solutions did I evaluate?
I am sure that they evaluated other products, but it's been in deployment since I have been with the company. Therefore, I don't know if they looked at other types of databases at that time.
What other advice do I have?
It is a great product. It works fine, so we recommend it. We are continuing to use and expand it.
Right now, MongoDB is deployed for a very specific use case. However, it is something that we always consider when we are looking to migrate away from traditional RDBMS, like Oracle and SQL Server, then MongoDB is on the top of that list. We see if it is capable of supporting the app as written.
I was not involved in the implementation or configuration.
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