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Rocket.Chat Enterprise Edition

Rocket.Chat | 2.4.9

Reviews from AWS Marketplace

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External reviews

322 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    paula z.

RocketChat Impressions

  • May 11, 2023
  • Review verified by G2

What do you like best about the product?
RocketCHat is available on multiple platforms, including web, desktop, and mobile applications. This flexibility allows users to access their chats and collaborate with their teams from various devices.
What do you dislike about the product?
Rocket.Chat has a range of features and settings, which can result in a steep learning curve for new users. It may take time for team members to become familiar with the platform and make the most of its functionalities.
What problems is the product solving and how is that benefiting you?
Centralized Communication,Team Collaboration,Remote Work and Distributed Team and Integration of Third-Party Tools, but misses JIRA integration


    Nikhil K.

Best open source slack alternative

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
It's codebase is easily available and easy to customise
What do you dislike about the product?
It doesn't support much of integrations on many services out of the box as compared to slack
What problems is the product solving and how is that benefiting you?
It solves the problem of internal communication in a team


    Mario R.

Final User Costumer

  • May 08, 2023
  • Review provided by G2

What do you like best about the product?
Versatility as a communication platform. It offers a wide range of features that enable users to communicate and collaborate effectively, including real-time chat, video and audio calls, screen sharing, file sharing, and integration with external apps and services.

Additionally, Rocket.Chat offers advanced security features, such as end-to-end encryption, two-factor authentication, and compliance with various privacy and security standards, which can help to ensure that your conversations and data are kept safe and secure.
What do you dislike about the product?
It can have more integrations, like with atlasian stack and some other communication tools.
What problems is the product solving and how is that benefiting you?
Providing us with a very easy to use communicative tool. And it is helping us to deal with remote work


    Vando G.

Communication is key to every company

  • May 08, 2023
  • Review provided by G2

What do you like best about the product?
Rocket.Chat helps us to improve and facilitate communication within the company. With remote work, communication is key and essential to ensure alignment.
What do you dislike about the product?
Some integrations could be improved, like with Atlassian Stack.
What problems is the product solving and how is that benefiting you?
Communication for teams which are spread though the Globe.


    Bruno L.

RocketChat Utilization

  • May 08, 2023
  • Review verified by G2

What do you like best about the product?
Using it is very simple and easy. With intuitive screens and excellent features for any corporate environment.
What do you dislike about the product?
Some features could be implemented, in addition to improving some features, such as the use of threads.
What problems is the product solving and how is that benefiting you?
It's a complete communication platform for our company, accessible from anywhere.


    Davyson B.

Ferramenta muito boa e pratica de usar

  • May 05, 2023
  • Review verified by G2

What do you like best about the product?
Chat muito intuitivo, com facilidade de acessar as conversas, criar usuarios, é um aplicativo rapido, que quase nunca apresenta problemas, suporte do rocket chat tambem é muito bom e rapido
What do you dislike about the product?
citação de mensagens é um pouco confuso, porem nada qeu atralhe muito, o aplicativo no celular tambem existe um delay de mensagens ao acessar o aplicativo, as mensagens demora para chegar
What problems is the product solving and how is that benefiting you?
O rocket esta ajudando em varios pontos do negocio, como a facilidade de incluir visitantes no chat e unificar a comunicação com clientes parceiros da empresa


    Nick R.

Rocketchat is taking away key features in version 6

  • May 04, 2023
  • Review verified by G2

What do you like best about the product?
We have been a long-time fans of rocket chat. We have installed many community servers for small businesses. Self-hosted chat helps keep important things private.
What do you dislike about the product?
Version 6 changed key features in Rocketchat. They took away read receipts. Sending a message to someone and not knowing if they received/read it is not communication.
What problems is the product solving and how is that benefiting you?
Reduction of email, better collaboration and integration with other opensource products. However, since March 2023 key features were removed in the community edition.


    Maykon P.

Fácil integração e usabilidade

  • May 03, 2023
  • Review verified by G2

What do you like best about the product?
A facilidade de integração ominichanel e usabilidade.
What do you dislike about the product?
Talvez os menus de administraçao e Ominchanel deveriam ser bem separados para não confundir
What problems is the product solving and how is that benefiting you?
Atendimento organizado por ordem de chegada e distribuição do atendimento. o Cliente deixou de ficar minutos ao telefone aguardando ser atendido


    Information Technology and Services

Awesome multi channel chat tool

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
I just like the flexibility of the dashboard and also the multiuser interface .
What do you dislike about the product?
nothing really. it is working just great. you just might want to try it.
What problems is the product solving and how is that benefiting you?
To chat internally as well as with customers very fast over many channels. Love it. We are definitely more productive ever since using rocket chat.


    Amr E.

"Excellent Open Source Chat Solution with Many Integrations"

  • April 28, 2023
  • Review verified by G2

What do you like best about the product?
Overall, Rocket.Chat provides all of the chat solutions I am looking for. Public channels, private channels, private messaging, Webhooks and integrations, SMS, and a website chat widget. Setup is incredibly easy using Docker or Ubuntu Snap.
What do you dislike about the product?
There are still a couple of quirks in the iOS app, but overall it runs smoothly. Accessing and registering for the Rocket.Chat cloud marketplace is not as intuitive as it could be. The marketplace also requires a paid plan.
What problems is the product solving and how is that benefiting you?
Rocket. Chat is a reliable communication platform for high-private team chatting and collaboration. The highly scalable solution increases business efficiency by bringing messages, video calls, file sharing and all team communication into one place. A considerable advantage of Rocket. Chat is our Omnichannel feature, allowing your customers to choose how to contact you (Whatsapp, social media, website).