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External reviews

463 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chandresh S.

A Good to have product for getting stats and monitoring applications

  • March 22, 2024
  • Review verified by G2

What do you like best about the product?
Datadog's UI/UX is so well designed and has so many features. Easy to configure and monitor our springboot applications, not just application but server statistics also.
We can also assign alerts on slack and other platforms as per our requirement and needs.
It also provides us to monitor logs and cpu proccess, custom metrices are easy to create.
We can design our own dashboards as per the need.
Customer support is also good.
What do you dislike about the product?
The costing plans of Datadog are bit expensive
What problems is the product solving and how is that benefiting you?
We are monitoring our springboot applications on datadog, also we have assigned alerts whenever our service go down or any issue occurs, We have multiple dashboards for monitoring our application behaviour and live statistics.
And Datadog performs really well, user adaptive design and dashboards.


    David G.

Datadog's easy to use UI and simple setup streamlined our monitoring stack.

  • March 21, 2024
  • Review verified by G2

What do you like best about the product?
The UI is incredibly easy to work with. Creating widgets and dashboards is straightforward, with a wide range of tools at your disposal, plenty of templates and excellent documentation. We were able to prototype and iterate on our dashboards incredibly quickly and even complex visualisations were simple to setup.

We chose Datadog to quickly spin up a centralised monitoring stack capable of sharing our metrics with our external partners. Datadog made it very easy to implement this, with a straightforward agent install and pre-built integrations with many of our existing tools (NGINX, Kubernetes, etc). Once we had metrics consumed from our agents, we were then able to share our metrics with our external partners very easy, managing this process with ease. Datadog is now a central part of both our internal and external monitoring, as such it is used on an hourly basis by everyone from heads of department to engineers to support staff - each with a specific dashboard suited to their needs. Datadog's customisability and adaptability is simply great.

One of the things I have been most impressed with has been Datadog's support team. Through the UI, it is very easy to speak to customer support and the process is streamlined and effective. I have made use of this frequently both when seeking guidance on additional features and searching for support with an unplanned outage.
What do you dislike about the product?
The pricing model can be hard to understand, particularly when dealing with custom metrics which can be hard to account for with their varied labels/tags. It would be great to get some kind of quote calculator so we can figure out how much a change is going to cost us before we implement it. Similarly, the rolling windows within which things are calculated can make assessing cost, on anything less than a month-to-month basis, difficult.

The access control for shared, external dashbaords could be improved. Currently, the Magic Link process does not give user-based access control.
What problems is the product solving and how is that benefiting you?
Previously, our metrics were split across a range of different services and sharing these externally with customers was complex. Datadog allowed us to centralise everything into a single system, massively reducing complexity and enabling us to give our customers oversight of the product they are paying for. Additionally, this has streamlined our internal monitoring process as well.


    E-Learning

Datadog one stop shop for site monitoring

  • March 19, 2024
  • Review verified by G2

What do you like best about the product?
1. Super user friendly, I learnt Datadog directly via hands on. Site is super user friendly and easily understandable
2. Quick creation of synthetic tests, alert creations, monitoring,
3. Easily integratable with ServiceNow, PagerDuty, MS Teams etc.
4. Dashboard- Can have unified dashboard accross all the monitors- synthetic, logs, API, RUM etc.
5. Good log monitoring capabilities and indexing for quick searches
6. Most imp, amazing service- customer support
7. DD dashboards are super helpful and all my colleagues have it as their home page
8. Integration implementation is super quick as they have various integrators readily available for plug and pay
9. For syntheitc tests, you can set frequency, country, browser, timezone etc set for good and extensive testing
What do you dislike about the product?
1. Usually their turn over on the enhancement request could be a quarter
2. Customization if you have very speicifc scenarios
3. Multi factor authentication cannot be achieved
4. In Synthetic monitoring, the tree cases cannot be achieved like if else condition
What problems is the product solving and how is that benefiting you?
I have to monitor variety of websites with around 100- odd pages and few SPAs. This contains various user journeys and logs which gets generated
Datadog acts like one stop shop for me to add all the synthetic monitors, RUM, API montiroings and logs, they all tie me up which helps me create a story. This story helps me for my analytics and aswell for my incident analysis


    Astral B.

It's kinda okay in some ways but there're some irritating things around it

  • March 15, 2024
  • Review verified by G2

What do you like best about the product?
Statistics and sessions, my main doing, are to my liking, it describes well enough.
What do you dislike about the product?
It's not nice to replace all every typing field as asteriks, i just want the passwords to be hidden, not the other ones. Hiding message details and email of users somehow blocks the view to address the problem directly.
What problems is the product solving and how is that benefiting you?
User sessons and those details helped me much on spotting errors of the site and which caught users in confusions.


    Nimisha S.

Great Experience with datadog

  • March 14, 2024
  • Review verified by G2

What do you like best about the product?
Datadog is very easy to integrate and has very good examples for all configurations. It can be implemented easily and has a number of features. It is used frequently by us for monitoring our services.
What do you dislike about the product?
Cost is a bit expensive for advanced fea.
What problems is the product solving and how is that benefiting you?
It has made monitoring our services very easy. Custom metrics feature is used a lot by us .


    Brajesh S.

Datadog - A multipurpose tool for monitoring events

  • March 14, 2024
  • Review verified by G2

What do you like best about the product?
Datadog is a great tool for easy monitoring of production and development events.
Easy to implement with other softwares like Github,Aws,Azure,Cassandra,etc.
It can be frequently used to track and trigger multiple events and logs.
Great customer support available via chatbot,emails,call and slack.
What do you dislike about the product?
There are a lot of benefits of Datadog but few points need to be noted:
1. The storage and consumption of data is costly.
2. Beneficial only for large organizations.
What problems is the product solving and how is that benefiting you?
Datadog has leveraged our logistics business to a great extent by triggering instant on call events based on the conditions and formulas provided for the input of log metrics.Great real time monitoring for all events related to production.


    Edgar N.

Experience with Datadog is best

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
I like that I was able to create synthetic scripts and synthetic monitors such as ping for testing whether our website is properly working or not.
What do you dislike about the product?
I had a very good experience and a good discovery with this software.
What problems is the product solving and how is that benefiting you?
Collecting metrics and events enabling efficient management of our IT infrastructure.


    Jack M.

Simple, Fast and Effective

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
Simplicity in setup, its very easy to create things like a regular upcheck and have it sent to your alerting channel of choice
What do you dislike about the product?
I find it doesn't have as many features as its competitors do for our purposes. We use datadog as part of a suite of services rather than a one-stop-shop
What problems is the product solving and how is that benefiting you?
It can be difficult to be aware of downtime on your services, especially when it happens for a specific container in your fleet. Datadog helps us notice this immediately and alerts us


    Lachlan V.

Thorough but overwhelming

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Extremely large set of features, covers many types of services to be monitored.
What do you dislike about the product?
Can be overwheling if not experienced with the platform
What problems is the product solving and how is that benefiting you?
Mostly monitoring serverless distributed systems


    Lucas Agustín L.

I’ve used many tools for log ingestion and monitoring and I find datadog the most complete

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
So many features to tailor your dashboards as your preference
What do you dislike about the product?
Documentation is not always so clear. More interactive videos about how to use all its functionalities would be much appreciated
What problems is the product solving and how is that benefiting you?
It allows me to easily detect any anomalies with my services. And bugs are so much easier to track and resolve