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External reviews

463 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ankush V.

Excellent tool for monitoring kubernetes tools

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
Able to monitor history of pods restart, container restart, cpu/memory of Pods/containers.
I tahs detailed information with logs and events also
What do you dislike about the product?
I have not got any demerits of Datadogs as of now
What problems is the product solving and how is that benefiting you?
Monitoring live metrics of kubernetes resources.


    Abhishek N.

Datadog make life easy

  • September 05, 2023
  • Review verified by G2

What do you like best about the product?
Easy to setup monitor, dashboards and alarms and seamless integration with other apps like slack
What do you dislike about the product?
Documentation can be improved, sometime it's difficult to find proper documentation to imple certain features and some pre-defined templa would be greatand eay to onboard
What problems is the product solving and how is that benefiting you?
Datadog is helping to analyse and solve issue in code and server. Tracing is just amazing you can trace exactly how much time each server is taking and what the qps required.


    Financial Services

Expansive data mining and more, some assembly required

  • August 21, 2023
  • Review provided by G2

What do you like best about the product?
The user interface is nice. I get the feeling that you can do about anything with data piped into this platform. The replay feature was helpful to see exactly how the user navigated around the front end.
What do you dislike about the product?
Session reporting wasn't as verbose and detailed as what I was used to with LogDNA, but this may have been due to our implementation. Seems like you have to have an engineer and data person that are very dedicated to implementation of this tool as well as supporting the team's needs for it.
What problems is the product solving and how is that benefiting you?
Error logs, user replays


    khatibur R.

Datadog the best observability monitoring tool for the getting insight for company infrastructure.

  • August 13, 2023
  • Review verified by G2

What do you like best about the product?
The best of the datadog is it provide the realtime time insight of our cloud and sstem infrastructure. It has watchdog insght which capable with ALand ML which detect any error in company infrastructure. The customization of the dashbords and metrics is very amzing and we can easily integarate with almost all the popular application available in the market.
What do you dislike about the product?
The licensing cost is very high compared to other monitoring platorm and it very new to market we are not to get much documentation and learning of the tools and the advanced features. The data storage is very less we just vire data for just samll period of time.
What problems is the product solving and how is that benefiting you?
Datadog helps us to readuce time in finding the error in the system. The real time alerting helps us to investigrate the error which can lead to large impact and can be get to outages of the system. We get all the monitoring features one place the apm monitoring, log monitoring, synthetics monitoring and lot more at one place.


    Tushar B.

Monitoring dashboard for API and web applications

  • August 13, 2023
  • Review verified by G2

What do you like best about the product?
Easy to install and integrate with on-prem as well as cloud resources
What do you dislike about the product?
Extra metrics and Widgets can be added
What problems is the product solving and how is that benefiting you?
It is helping our team to monitor APIs and get alerts of Memory and CPU usage of cloud as well as on-prem servers


    sharique m.

Datadog provide powerful mointoring and analytical planform cable.

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
it has a very friendly and simplified user interface. the support and account teams of Datadogs take the initiative to support their users with personalized training on Datadog features.
What do you dislike about the product?
in the Datadog the issue we are facing is licensing cost of the software is very high. its inability to integrate with third-party software is not good and even we are not able to find much documentation or learning videos to get familiar with the advanced features.
What problems is the product solving and how is that benefiting you?
as it is a fairly new application we cannot find much documentation and learn advanced Datadog technology on the internet. As data dog support organized team meeting for personalized advanced topics knowledge for our company.


    Hospital & Health Care

SaaS monitoring platform that allows many forms of integration and automation

  • July 24, 2023
  • Review provided by G2

What do you like best about the product?
Datadog allows customizable dashboards to show a single view of mutiple data sources. Has real-time analytics. Can also send notifications for any issues or specific metrics set, specifically through Slack is helpful.
What do you dislike about the product?
Mobile format/app format is not great. Takes time to load some data on mobile. The overall dashboard/UI can feel a little cluttered. Mobile mode is not great for viewing.
What problems is the product solving and how is that benefiting you?
I guess it's a great idea, and would be an awesome tool to monitor servers across disparate sources. However, the app/mobile is difficult to use. Data and graphs don't load, text is cropped, etc.


    Sandip K.

Costly product but very easy to use.

  • June 08, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, almost every feature for monitoring and observability.
What do you dislike about the product?
support is not good, costing is not very straightforward.
What problems is the product solving and how is that benefiting you?
all problems related to monitoring and observability


    Transportation/Trucking/Railroad

Great software, bad support and pricing

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Datadog's primitives are all very good. Their data intake is fast and (usually) reliable, their graphing widget is flexible and works in many places, and their ability to introduce new products combining those (like the CI insights tool) is fantastic. It's one of the few products at work I enjoy using
What do you dislike about the product?
Their handling of their outage earlier this year (in 2023) was bad. They were down for almost a day and while they recovered without data loss, they did a poor job communicating during the incident and did not proactively release the post-mortem (despite their CEO saying it was public on an earnings call!).

We consistently have poor interactions with Datadog support - they go out of their way to avoid talking to you and suggesting solutions that have nothing to do with your environment. Datadog charges such a cost premium - and we pay for the fancy support - that that's simply unacceptable. Their support should be more like AWS and less like Atlassian in terms of actually being helpful and proactive.
What problems is the product solving and how is that benefiting you?
Mostly just basic observability for our compute. It does a good job of letting you visualize performance of applications, particularly Kubernetes application in a helpufl way.


    Pharmaceuticals

Verify the logs and failure reasons of API

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
It is user friendly application which helps users to get logs and other details of each step of ongoing activity. It shows whether the process pass or fail. If failed then which step has error. It gives detail of each step of end to end process.
What do you dislike about the product?
I didn't find any flaw. This is perfectly fine for me.
What problems is the product solving and how is that benefiting you?
Showing me the details of every step.