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External reviews

400 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Erik A.

Splunk has been a great platform to learn, support, and use at my company.

  • December 21, 2017
  • Review verified by G2

What do you like best about the product?
From the users sides, it is a single platform that can provide everything a company needs without needing to go between different platforms that host different bits and pieces of the data needed to support a customer facing service. From the support side, my day job, it is very easy to built out new environments, set them up as we need, and support their ongoing usage.
What do you dislike about the product?
I wish I could get more people at my company onboard with the concept of a single platform is better than multiple platforms.
What problems is the product solving and how is that benefiting you?
All kinds including base event log index, along with schedule reports and alerting into Email, HipChat, Slack, and EMF, dashboards, and workflow auto-remediations.


    Information Technology and Services

Splunk review

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Helps finding the events quick from server logs. This avoids us from logging into multiple servers separately.
What do you dislike about the product?
Except being proprietory the product is good.
What problems is the product solving and how is that benefiting you?
Consolidating the logs from multiple servers
Recommendations to others considering the product:
May be think of providing license at free of cost and charge for support. Since industry prefers to go for more open source products to reduce cost. You guys might have analyzed all these, just a thought from side.


    Internet

Extensive but expensive!

  • December 18, 2017
  • Review provided by G2

What do you like best about the product?
Ability to capture cross platform logging
What do you dislike about the product?
Licensing, especially for large enterprises
What problems is the product solving and how is that benefiting you?
Centralized log management - ability to search logs across various systems
Recommendations to others considering the product:
Be careful of how you implement since it might affect your costs


    Bonnie R.

Get the training

  • December 15, 2017
  • Review provided by G2

What do you like best about the product?
I like having real time alerts panel is easy to use and reporting is detailed
What do you dislike about the product?
Sometimes the alerting is overly sensitive even when we lower the settings updates are too frequent and dislike having to install a forwarder
What problems is the product solving and how is that benefiting you?
Real time monitoring of enterprise applications and reporting
Recommendations to others considering the product:
Works great


    Christopher M.

Making Your Logs Usable

  • December 15, 2017
  • Review verified by G2

What do you like best about the product?
The ability to manipulate data in Splunk is unparalleled. Splunk’s powerful and flexible query language can morph difficult to understand log formats into usable data. Correlating data across different systems via one interface will allow you to know your environment or identify incident data in ways you never imagined.
What do you dislike about the product?
There is a definite learning curve to starting out. However, there is a quite a bit of documentation out there to help you get started. In addition Splunk documentation, the community (Splunk answers/slack channel/user groups) can help get you moving along a lot faster.
What problems is the product solving and how is that benefiting you?
Moving over to Splunk has enabled our organization to utilize log files that were previously being collected and not reviewed. With Splunk now these logs are constantly reviewed and used to provide insight to who is using applications and how they are using them.


    Information Technology and Services

Highly useful

  • December 14, 2017
  • Review provided by G2

What do you like best about the product?
Log analysis, dashboard to run queries , pretty flexible tool
What do you dislike about the product?
Need people with technical knowledge to make changes, add new dashboards
What problems is the product solving and how is that benefiting you?
Backend system monitoring and troubleshooting


    Bhagat B.

Powerful tool to pull logs

  • December 14, 2017
  • Review provided by G2

What do you like best about the product?
The best thing about spunk log is pull logs based on the time period. The logs are easy to read. Same system can pull the data from many environment. you can run your queries to pull the data. You can download all the logs in different file format. You can search your logs based on certain time period with any text. It can also pull the data based on the different system swell.
What do you dislike about the product?
Coping of logs is not simple. It should have a link or button to copy a particular logs. I seen lots of issue with internet
explorer browser. Its very slow with IE but works well with Chrome.
What problems is the product solving and how is that benefiting you?
We have connected Salesforce system and SAP through Datapower and cast iron. Splunk tool pulls the logs from MW in case we need to debug any issue.
Recommendations to others considering the product:
Its best tools to pull the logs. It helped us debugging lots of issues related to integration. It made our life lot more easier.


    Clara M.

Best Tool Around

  • December 13, 2017
  • Review verified by G2

What do you like best about the product?
It has made projects more efficient (ease of joining multiple sources together, search times are quicker, etc.) which frees up more of my time to research, explore, and work on more projects
What do you dislike about the product?
Custom visualizations don't export to PDF
What problems is the product solving and how is that benefiting you?
I use Splunk Enterprise for Business Intelligence and use it to answer questions relating to revenue, product usage, system usage and health, etc. One amazing benefit is that we don't have to grab data from five different applications and join them all together in another tool to analyze. Splunk creates a single pane of glass and allows us to access all the data we need in one place.
Recommendations to others considering the product:
If you're looking for software the ingests streaming data, CSVs, etc., and can read warehouse data, this is a great tool. The documentation is very thorough for every topic from installation, administration, search, development, etc. The customization is incredible. It is a truly innovative company with an amazing community that is very helpful for answering questions. No other software like it on the market.


    Giuseppe A.

Powerfull product with enormous capability

  • December 13, 2017
  • Review verified by G2

What do you like best about the product?
It's an unique container of etherogeneus log, and permit to identify production problem and in case also to prevent, when it happens a performance degradation.
What do you dislike about the product?
The price: it's quite expensive, and it's hard to persuade my company to upgrade to a bigger license.
What problems is the product solving and how is that benefiting you?
It helps me in production in order to identify and solve occurred problems. It also permits to monitor the health of our softwares. Last but not least It helps ti improve the overall qualità is software and architectures.
Recommendations to others considering the product:
the budget spent will be repaied. be confident


    Rich M.

We do so much more than just what's listed

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
The versatility. We ingest some of the worst looking logs and force them into a usable form, generating reports and dashboards that business users make decisions from. At times I use Splunk as a clearinghouse for terribly formatted data that I don't even directly use, taking data that makes my BI team cry, reformatting it, cleaning it up and shoving it into a database for them to use further down the pipe. In the more standard uses, we use it to correlate various pieces of information from across our environment to identify when weird things are happening so we can better address them. But two of its primary strengths are the quality of the documentation and the thriving and active user community (answers.splunk.com, User Groups, their Slack channel and so on) who are always willing to help out if you need it!
What do you dislike about the product?
There's can be a significant amount of complexity, some of which is due to the domain across which it works, but some of which hasn't been smoothed over yet by Splunk. This is mostly not in the core product but in some of the Apps, which just need a little work. See comments on the community above, though - there are replacement apps and lots of help available on the Slack channel and in Answers!
What problems is the product solving and how is that benefiting you?
The quick ability to make sense of new data has changed how we react to many situations, speeding up responses to complex questions we may have. The ability to correlate all the disparate events thrown out by all our devices and distill them into a small set of events that are actually unusual is one of the cornerstones of how we react to anomalies.
Recommendations to others considering the product:
Splunk Fundamentals I is a ~8 hour free online course that gives you a basic understanding of how Splunk works, I recommend signing up for that and using that as your springboard. There's a free download of Splunk Enterprise that enables all features for 30+ days, you can switch it to a free version after that which costs nothing. Then get into Answers and into Slack in the Splunk user group channels and start playing around!