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External reviews

117 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Will W.

Fantastic support

  • January 27, 2017
  • Review verified by G2

What do you like best?
Responsiveness and technical expertise of support staff.
What do you dislike?
I haven't found anything to dislike........ apart from this making me type 40chars worth of content :)
What problems are you solving with the product? What benefits have you realized?
Using ELK to perform log analysis for a variety of aspects of our system.
Recommendations to others considering the product:
Great product and great support.


    Internet

Logz.io UI is extremely fast, intuitive and powerful tool for monitoring stuff in production

  • November 28, 2016
  • Review verified by G2

What do you like best?
1. it's fast and very user-friendly
2. the Alerts system
What do you dislike?
Once in a while, the UI freezes for a minute... not sure if it stuck on heavy query which I didn't intend to execute or any other reason...
What problems are you solving with the product? What benefits have you realized?
The main purpose is to alert my team of weird stuff in production. Secondary goal is to analysis the volume of certain behavior across customer. Facets option (slicing results by attribute) is extremely useful.


    Jason F.

Great Product, Stellar Support

  • August 25, 2016
  • Review verified by G2

What do you like best?
ELK is a very powerful log collection and analysis tool, but it's not always easy to configure all the bells and whistles. Logz.io takes care of all of the ELK implementation, leaving you with a simple to use powerful tool. Their support is amazing - very quick and always ready to help.
What do you dislike?
Setting up certain filters and the addition of new log types needs to be done by support. But their support is amazing and they have a very fast turnaround.
What problems are you solving with the product? What benefits have you realized?
We are now able to do log correlation and find and resolve issues that took many hours of scraping through text logs quickly and effectively.
Recommendations to others considering the product:
If you're looking for a service like this, I think Logz.io is definitely worth your time and consideration. I really cannot say anything bad about them. The support is stellar and chat engine is built right into their webpage, making it very easy to chat with support when you're having an issue or need a question answered.


    Jonathan H.

Easy to use - Ready to go, when you are

  • August 12, 2016
  • Review verified by G2

What do you like best?
It's easy to get started, just sign up for an account and connect your first shipper. The support is very helpful and customer friendly. Guides are provided on how to, in case of problems support is happy to help you get started.
What do you dislike?
Custom logstash filters must be applied by Logz.io staff. We build a test environment on site with custom grok filters, for some reason they were not compatible with Logz.io and took a week or two to get converted/rewritten.
What problems are you solving with the product? What benefits have you realized?
We are generating ~0,7GB of logs per day, even if that's not very much. It's simply too much to check in real-time. We use Logz.io to visualize the different type of logs and to trace messages to versions of our software (or specific customer systems).
Recommendations to others considering the product:
After the first meeting with Logz.io, send some log examples and describe what type of data you want to visualize, this ay they will be able to help you very easy and get started with visualizations in Kibana.


    Doron G.

Great Product. Amazing Support

  • June 02, 2016
  • Review provided by G2

What do you like best?
1. The support and handholding on the Intercom channel is great
2. Dont need to maintain an ELK stack of my own
What do you dislike?
It's not so much dislike, as this comes with the territory, but the shortcomings and missing features of standard ELK are also part of this offering
What problems are you solving with the product? What benefits have you realized?
Maintaining an ELK stack of our own required putting in too much time.


    Amir M.

Logz.io makes ELK both simple and possible for a small company

  • May 23, 2016
  • Review verified by G2

What do you like best?
I know what it takes to build a reliable ELK stack. It takes time, money and expertise. Even using the Amazon ready-made elasticsearch stack costs money and still requires expertise and a learning curve.
Logz.io made it possible for me to hardly invest any time in setting up ELK and they take care of all of the maintenance and setup for me. I pay less for my monthly subscription than I would for a small elasticsearch stack in AWS and I get service and results.
What do you dislike?
I don't like getting a Ph.D on every open source software I use - Logz.io took a big one off my curriculum :-)
What problems are you solving with the product? What benefits have you realized?
Log collection (draining) and audit capabilities.
Recommendations to others considering the product:
Their basic monthly subscription simply beats the other options. Especially if you are a small company that likes working a like big one.


    Internet

The CloudFoundry log management I was looking for...

  • May 23, 2016
  • Review provided by G2

What do you like best?
The support given by the Logz.io guys is just great!
I was looking for a logmanagment which supports CloudFoundry all over and tried many of them, but none has really satisfied my needs.
When I contacted Logz.io the first time, there was no CloudFoundry support on there platform either, but together we established a working configuration in no time and now CloudFoundry is officially supported in the way I wanted it. And because they use Elasticsearch and Kibana, we where able to leverage our knowledge.
ELK apps are a great addition too, but unfortunate there are none for CloudFoundry yet...
What do you dislike?
It would be great If I could define additional parsing rules my self (e.g. extract app specifics), but on the other hand, as I sad: the support is great!
What problems are you solving with the product? What benefits have you realized?
Logz.io provides access to our logs and allows us to use the data for usage analyzes from within Kibana.