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External reviews

141 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    atara t.

Logz a great util to monitor log files

  • October 31, 2017
  • Review provided by G2

What do you like best about the product?
It return a quick result about records that u r looking for in your log file
What do you dislike about the product?
The search option that is case sensitive and need to remember columns names
What problems is the product solving and how is that benefiting you?
Managing very large log files
Recommendations to others considering the product:
A great product that very easy to use and to get production information easily


    Chris C.

It's a no brainer

  • October 20, 2017
  • Review verified by G2

What do you like best about the product?
The ability to operate an Elk stack without worrying about scaling it or maintaining it is absolutely invaluable to us. We utilize custom dashboards for support teams, the alerting functions and have integrated logz.io into nearly all of our workflows. Logz.io itself has really seemed like a partner or just another part of our team, which is great.
What do you dislike about the product?
Composing queries takes a little bit of work, but like anything else practice makes perfect.
What problems is the product solving and how is that benefiting you?
We ingest critical monitoring metrics into logz.io and alert on those metrics into our ChatOps integrations with Logz.io
Recommendations to others considering the product:
Cognitive insights, the log analysis function to look for security vulnerabilities and exceptions in logs is brilliant. This product is so much more than just an ELK stack. I highly recommend to any organization looking to unburden themselves from costly maintenance of infrastructure that can be so effectively outsourced and scaled for you.


    Ivan V.

Logz.io helps a lot in our daily work

  • September 28, 2017
  • Review verified by G2

What do you like best about the product?
It is fast and API is just excellent. We use automated tools for logs querying, so Logz.io help us found problems with our software really fast. Search is way faster than Kibana.
What do you dislike about the product?
Almost nothing, we switched from Kibana with almost no pain (some filters functionality from Kibana is not supported, but we can live without it, as substitutes are provided)
What problems is the product solving and how is that benefiting you?
We do a lot of debugging based on Logz.io information. It helps us stay on track with all problems we may encounter. Logz.io API helps a lot in debug automation. We can use our toolset to search for common problems automatically and monitor current situation.
Recommendations to others considering the product:
It is fast and does help a lot, but needs some time to adjust


    Ilan G.

Great solution and great support!

  • September 12, 2017
  • Review verified by G2

What do you like best about the product?
We evaluated a lot of ELK stack providers before choosing Logz.io. The solution is excellent, and their documentation and support is superb.
What do you dislike about the product?
So far, we haven't encountered anything that we dislike. It's not the cheapest hosted solution out there, but as far as we can tell it's the best value in terms of features, maturity of solution, and quality of documentation and support.
What problems is the product solving and how is that benefiting you?
We used Logz.io to centralize log management for hundreds of production application servers around the world.


    Automotive

My experience with Logz.io

  • September 05, 2017
  • Review verified by G2

What do you like best about the product?
It really is a turn-key solution. As our business has grown, we hit a point where it was taking nearly half to three quarters of an FTEs time on care and feeding of our in-house ELK stack. With Logz.io there is no need to manage the ELK stack at all, the only thing we need to care about is our endpoint addresses. The Logz.io team will even handle the writing of filters/parsers and provides plenty of hand-holding and training on how best to leverage searches, dashboards, recommendations, and alerts.
What do you dislike about the product?
Our plan is based on daily throughput - my only minor issue is very specific to our business in that we see nearly all of our traffic Monday through Friday, and almost nothing over the weekends. It would be nice to have an option to purchase based on weekly or monthly bandwidth instead of daily. That being said, this is a very minor issue.
What problems is the product solving and how is that benefiting you?
Logging of all of our application and database logs, including logs from bare-metal systems, virtualized systems, docker environments, and databases.

We no longer have to worry about the care and feeding of our ELK stack, it "just works" and scales with however much data we throw at it.
Recommendations to others considering the product:
Compared to Elasticsearch's own hosted offering, Logz.io is much more of a turn-key solution. No need to manually scale your cluster up as your needs grow, and Logz.io even takes care of writing the filters/parsers for your logs.


    Airlines/Aviation

Great support, super fast responses!

  • August 24, 2017
  • Review verified by G2

What do you like best about the product?
Their support team is amazing and works super fast
What do you dislike about the product?
Have to re-login every hour or so. Though it is not a biggie.
What problems is the product solving and how is that benefiting you?
Debugging, finding anomalies, alerts,


    Joe M.

Excellent log-as-a-service platform.

  • August 20, 2017
  • Review verified by G2

What do you like best about the product?
Allowing the experts @ Logz.io to manage our ELK infrastructure has freed up our engineering staff to focus our efforts on our core product. Keeping up with ELK upgrades was quite a challenge before.
What do you dislike about the product?
Managing our daily usage (GB's) can be a challenge.
What problems is the product solving and how is that benefiting you?
Logz.io is used by engineering and support teams to troubleshoot system and customer problems quickly. In addition, it has proven valuable in the engineering/product planning process to identify parts of our system that would benefit the most from improvement efforts.


    Enid v.

Great customer support

  • July 30, 2017
  • Review verified by G2

What do you like best about the product?
Awesome and timely customer support, they are quick to respond and are keen to help.
What do you dislike about the product?
The index size is included in your data allowance
What problems is the product solving and how is that benefiting you?
log visualisation
Recommendations to others considering the product:
If you have an issue, contact their support team, they are very helpful


    Or P.

Major fail

  • July 17, 2017
  • Review provided by G2

What do you like best about the product?
I didn't like anything, the customer support didn't think its worth the effort to help me with my very straight forward configuration.
What do you dislike about the product?
They're examples of how to setup logs collection doesn't cover very basic configuration and a lot of guessing work is needed. I'm sure it would have taken someone on their side just 5 minutes to prepare an example. Competing products where way easier to set up.
What problems is the product solving and how is that benefiting you?
Nothing, I was going to use them but gave up because of their customer support.


    Troy W.

Value-add on top of standard ELK stack, great support, agile company.

  • June 26, 2017
  • Review verified by G2

What do you like best about the product?
Beyond the technical value-adds on top of a standard ELK stack, the Logz.io team really partners with you to provide support at all levels, including getting feedback to shape future product directions and possibilities and help through on-boarding and adoption issues within your company.
What do you dislike about the product?
There has really only been one item that we've desired that Logz.io didn't fully achieve, that was compatibility with log4j 1.2. However, to be fair, this version has been end-of-life since 2015, we needed a small push to upgrade anyway.
What problems is the product solving and how is that benefiting you?
Different resources at all levels have increased visibility and transparency to all components across our application stacks. Ability to track and identify transactions and issues across disparate systems allows us to pro-actively and quickly identify & resolve incidents.
Recommendations to others considering the product:
Logz.io provides many value-add services on top of a standard ELK stack and is a great company to partner with. If you want to have more time to focus on business critical tasks, they provide a great service at a reasonable cost.