Endpoint Central (Desktop Central) | Endpoint management solution
ZOHO Corporation | 11.1.2239.2Windows, Windows Server 2019 Base 2022.02.02 - 64-bit Amazon Machine Image (AMI)
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What do you like best about the product?
There is a good idea behind this product, many useful tools included. But because of complexity, there are many bugs and problems.
What do you dislike about the product?
In the past eight months, I opened a lot of tickets related to bugs, security issues, and problems with the software. Most of them are MAC OS related. 50 % of these tickets are unresolved, so we have unusable software. It is impossible to talk to a real support person. The whole support team is based in India, and they reply by email only once a day, just asking you to upload logs . Phone support is also useless because there are no people to answer unless you are looking to buy more licenses. So definitely not recommended for large mission-critical deployments.
What problems is the product solving and how is that benefiting you?
Asset management.
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An amazing tool which can save you a great amount of time.
What do you like best about the product?
Honestly, all the features are amazing !! The best part is it saves a lot of time. I really like the patching part and the best of the best is it can patch 3rd party applications as well. Which is so awesome, I really wish I had this software a long time back which would have been so great. These days I am not worried about patching at all. Microsoft or 3rd parties I can patch them all from a single window. Great work team and keep the features coming.
What do you dislike about the product?
There are some features that needs some improvements like the disk cleanup and some others.This cant replace the group policy features though. If a new machine is added then we have to add all the policies and task again to this machine. Which is fine but will end up forgetting every time, when you are managing multiple devices and 100s of users. While in group policies, we can just add the machine to the OU and it can fetch all the policies, even if its a software installation. Another downside I would say, the sofware installation via packages, its a miss and go. Some times it works, some times it wont. 1 struggle I can point is the teams installation.
What problems is the product solving and how is that benefiting you?
Patching, patching and patching. Thats the most highlighted feature i can say. I can see all the status pull the reports. And these all so accurate. And it do have some decent features for managing the windows clients.
Recommendations to others considering the product:
If you are a single technician managing multiple Servers, Firewalls, Users, Clients and so on. Beleive if you defenitely need this. It saves a lot of time and effort for your patching and other administrative parts especially when you are dealing with clients having multiple version of windows and 3rd party softwares. The desktop central makes it so easy for such activity. No more headaches in patching. I know it comes with a cost, but remeber not all good thing comes for free. You will defenitely love this beautiful solution once you started using the same.
Outstanding product for centralized management and inventory.
What do you like best about the product?
Desktop Central is so feature packed it leaves you wanting for nothing. I can't think of anything it is missing. I also appreciate how often we get updates and bug fixes. It is very well supported.
What do you dislike about the product?
I can't think of anything I dislike. The product is solid.
What problems is the product solving and how is that benefiting you?
We use it to manage patch deployments, self service software installs. remote support, software inventory, custom scripting .
Recommendations to others considering the product:
If you are fed up with SCCM look no further, this is a one stop shop for centralized management.
Decent Product, with some glitches
What do you like best about the product?
I like the ability to manage our laptop/desktop and mobile device infrastructure. It is a product that gets the job done and allows us to see many details about each device and upgrade them.
What do you dislike about the product?
Adding a machine to a "remote office" can be iffy. Sometimes they add to the correct remote office, and sometimes they do not. Also, some of the patches (mainly MacOS) software updates don't go through consistently.
What problems is the product solving and how is that benefiting you?
We can now patch machines more consistently and automatically. It is a great product to get an overview of your device infrastructure as well. The business performance has increased.
It is the best software that I have seen to manage PC networks.
What do you like best about the product?
What I like the most is the integration between different services in a single system and the possibility of using it as needed.
What do you dislike about the product?
what I don't like is that it only has a server installer for windows systems when other ManageEngine products do have one for Linux
What problems is the product solving and how is that benefiting you?
manage to update PCs on the network that do not have internet with windows patches without using so much storage space on the server, have a centralized inventory of PCs, help remote users to work or solve problems with remote desktop control and much more
Productive
What do you like best about the product?
Remote Support is very good and reliable
What do you dislike about the product?
Reporting part needs to be improved with out of the box reporting queries
What problems is the product solving and how is that benefiting you?
Remote support, inventory, visibility on desktops etc
Great for a small IT Team
What do you like best about the product?
Easy to use. Great support. Value for money.
What do you dislike about the product?
I don't dislike anything about the product so far!
What problems is the product solving and how is that benefiting you?
Small IT team, now able to do pretty much everything from a single console.
Recommendations to others considering the product:
Great single point of endpoint management, especially for a small team.
Excellent tool for very complete technology
What do you like best about the product?
The simplicity with which it is handled and the easy to use
What do you dislike about the product?
Nothing for the moment, everything impossible excellent
What problems is the product solving and how is that benefiting you?
We can give an account of the vulnerabilities that the teams present and not surpassing be proactive in the solutions.
Recommendations to others considering the product:
32 / 5,000
Resultados de traducción
A complete tool for IT
Resultados de traducción
A complete tool for IT
Great product getting better
What do you like best about the product?
The console is straightforward to navigate, and the product itself has many features. Easy to maintain and patch many computers.
What do you dislike about the product?
Paying for add-on modules.
It can only detect vulnerabilities with devices that have agents installed.
It can only detect vulnerabilities with devices that have agents installed.
What problems is the product solving and how is that benefiting you?
Easy to keep up to date on Microsoft patches and third-party products.
I am currently using D central that is so good for troubleshooting and remote access.
What do you like best about the product?
inventory information and remote access.
What do you dislike about the product?
remote session outing soon it will take time.
What problems is the product solving and how is that benefiting you?
I am working with this application and that is too easy to generate computers report and easy remote access.
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