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OroCRM Community Edition with Demo Data

OroCRM | 3.1.0

Linux/Unix, CentOS 7 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

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External reviews

6 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Pratik K.

The most flexible multi-channel Customer Relationship Management solution

  • October 07, 2019
  • Review provided by G2

What do you like best?
Our whole experience with Oro - from discovery calls to product design to customer onboarding, and support - has been perfectly executed. The Oro team worked extremely hard to ensure our organization not only had any CRM but the CRM we needed.
What do you dislike?
I dislike that sometimes does not do a good job of digital marketing because some functions are missing or have been implemented in a rudimentary way, campaign management is often tedious and not very modern what is usually little attractive to customers.
What problems are you solving with the product? What benefits have you realized?
With the application of this software I have solved problems of management of clients of the Organization and potential clients, its greatest virtue is to offer me a large amount of statistical information, with which it facilitates the decision-making in business, capturing all interactions with the clients regardless of the channel.


    Alternative Medicine

Great for retailers, online sellers, e-commerce managers

  • September 15, 2019
  • Review provided by G2

What do you like best?
It comes with easy to deploy email marketing campaigns. It's a comprehensive CRM that offers pretty much all the features that one would expect from such a tool. The data filters are also really neat.
What do you dislike?
More customization options could come in handy.
What problems are you solving with the product? What benefits have you realized?
Basic CRM needs like managing and processing sales-related data (customer data, sales stats, etc.)
Recommendations to others considering the product:
Give it a try, it's pretty handy.


    Education Management

The best for online retailers, which allows them to access information they have never had before

  • February 12, 2019
  • Review provided by G2

What do you like best?
It easily integrates with all kinds of business applications. This allows access to data from other solutions such as e-commerce systems, mail marketing or customer support, and which is extensible, which means it has an application market where it is possible to locate additional modules that extend the basic functionalities of this CRM and allow customize it to measure as a module focused on capturing data from customers interested in products, capture and save information about profiles and interests, for me the best of all
What do you dislike?
A period of familiarization with the program is required, part of the process includes the training of the staff, so that they learn to use the information and interact with the clients and potential clients that together with the resistance to change, but it may be necessary to dedicate time to motivate staff to accept, adapt and use orocrm as a tool of benefit for clients, workflow, employee performance and the growth of the company
What problems are you solving with the product? What benefits have you realized?
It helped us enormously to design and develop our workflow. This tool offers the ability to define workflows to carry out the usual tasks within the framework of the company. Is that its goal is to achieve increased productivity of workers and manage information
Recommendations to others considering the product:
Remember that orocrm is designed for SMEs and available onlin, it is easy to use and has tools for marketing and sales. You can create custom reports and customer segmentation.


    Thibault V.

Best CRM to connect with OroCommerce or Magento

  • March 28, 2018
  • Review verified by G2

What do you like best?
The flexibility and connectability with third-party solutions.
Customer Management and the very precise workflow.
What do you dislike?
The UI can be improve (like on PIM Akeneo for example).
What problems are you solving with the product? What benefits have you realized?
Manage all customer between the real stores, the website and social networks.
In order to develop a cross channel tracking.
Recommendations to others considering the product:
Do design workshops and involve the entire company around the project.


    sravanthi T.

Very good CRM tool. Easy to use, data is invaluable

  • October 24, 2016
  • Review verified by G2

What do you like best?
The amount of data accessible and the many ways of filtering it. Very easy to use.Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.
What do you dislike?
Dashboards should be more customizable. Sometimes data is hard to find.menting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.
What problems are you solving with the product? What benefits have you realized?
Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.The amount of data accessible and the many ways of filtering it.
Recommendations to others considering the product:
Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.


    Retail

Very good CRM tool. Easy to use, data is invaluable

  • February 17, 2016
  • Review verified by G2

What do you like best?
The amount of data accessible and the many ways of filtering it. Very easy to use.
What do you dislike?
Dashboards should be more customizable. Sometimes data is hard to find.
What problems are you solving with the product? What benefits have you realized?
Segmenting customers for email, other marketing campaigns. Finding customer lifetime value, recency, frequency and monetary value and other customer analytics. Allows us to personalize marketing to individual customers.


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