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Desktop Central (EE 1000 computers | Single User) - Endpoint management

ZOHO Corporation Private Limited | 10.0.481

Windows, Windows Server 2019 Base 2020.01.04 - 64-bit Amazon Machine Image (AMI)

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External reviews

45 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tom M.

Desktop Central, the best ally for unified management of IT assets.

  • November 22, 2020
  • Review provided by G2

What do you like best?
Desktop Central is fantastic for its wide repertoire of functions that make the platform one of the most complete IT management platforms, covering features such as patch or update management, power management, mobile device management, an essential feature within The company therefore helps us to prevent the loss or leakage of data, it also has a remote control function that facilitates attention and troubleshooting of terminal equipment.
What do you dislike?
Desktop Central, lacks elements that are considered negative, sincerely it is a very complete and robust platform for which in this section we have nothing negative to contribute.
What problems are you solving with the product? What benefits have you realized?
Desktop Central is, without a doubt, the best ally for the unified management of IT assets, it is a versatile platform that is easy to use and with which you save a lot of time and effort since in a few steps you can generate a rule for the deployment of patches related to the operating system and any other required applications, among many other features available on the platform.
Recommendations to others considering the product:
Desktop Central, is one of the most agile platforms for the management of computer assets and that undoubtedly brings great benefits to organizations in relation to the task of managing computer assets and its contribution is significantly greater when the volume of assets to be managed is large, this is where you notice the great advantage of having it, since the savings in resources are considerable.


    Financial Services

easy remote control of enterprise PCs

  • November 10, 2020
  • Review provided by G2

What do you like best?
once installed the agent on every PC, you can easily remote connect and check for problems
What do you dislike?
sometimes the agent disconnect me and I have to relogin to remote connect again to the ssame pc
What problems are you solving with the product? What benefits have you realized?
we scheduled OS updates and remote connect to solve business problems
Recommendations to others considering the product:
It's one of the best tools to remotely control enterprise devices. It's even easy to plan os updates and release them for not being installed during business time, so that users don't use LAN bandwidth to download updates


    Higher Education

Easy to use, but also easy to totally break things

  • October 15, 2020
  • Review verified by G2

What do you like best?
With so many working from home now, this solution has made it easy for us to share desktops, repair software, patch and update computers even when off site. Also, the inventory system is phenomenal.... pretty much anything we want to know about the computer is available.
What do you dislike?
In a large, shared network, it's really easy to accidentally manage computers that don't belong to you. Also, due to the large domain with multiple ad areas, it's hard to lock down system management.
I've not found any way yet to discover if systems have webcams installed... either locally or internally to the system.
It can be pricey for a small group to add in pieces for computer rebuilding and help desk integration.
What problems are you solving with the product? What benefits have you realized?
User remote management off site. Don't have to have equipment brought into our office. Keeping computers completely patched and updated, so increased security of systems off site.
Recommendations to others considering the product:
Try it and see if it meets your needs. I've been well please. Their response time to questions is typically within an hour.


    Brian C.

A great management tool for cross platform business

  • October 29, 2019
  • Review verified by G2

What do you like best?
ManageEngine packs so many features into DesktopCentral its almost hard to fully utilize them all. We use MEDC daily for remote desktop, patch management and inventory management of our cross platform enviornment.
What do you dislike?
There are occasional bugs that make certain modules unreliable, but ME is very quick to distribute service packs to remedy these bugs.
What problems are you solving with the product? What benefits have you realized?
Remote desktop of Mac/PC/Linux workstations and servers.
Patch management of Mac/Windows/Linux environment
Inventory and reporting
MDM for mobile devices.


    Non-Profit Organization Management

Easy to Use Desktop Management

  • October 22, 2019
  • Review verified by G2

What do you like best?
Simple patch management and easy remote assistance.
What do you dislike?
Several updates a month that require shutting down the service and doing a complete backup.
What problems are you solving with the product? What benefits have you realized?
Simple patch management and easy remote assistance.
Recommendations to others considering the product:
N/A


    Farhad F.

Very useful tool to manage Mac Devices

  • October 07, 2019
  • Review verified by G2

What do you like best?
DC provides a lot tools to manage computers and mobile devices. it provides various range of Mac device management in computer or MDM modules including software deployment, path management and location finder.
What do you dislike?
The MDM modules does not sync with computer inventory and it requires to add/edit devices' information include owner and owner email, asset tag and location.
What problems are you solving with the product? What benefits have you realized?
I do computer management and mobile device management including asset management with this tool. I sometimes uses it for the remote computer management


    Mechanical or Industrial Engineering

It's really great!

  • September 27, 2019
  • Review provided by G2

What do you like best?
Ease of use, ease of management, ease of install, it's quick and it just works.
What do you dislike?
I actually cannot fault it. Way better than Microsoft Windows update services.
What problems are you solving with the product? What benefits have you realized?
We get audited regularly and require the latest 3rd party patches and windows updates. They have to be done within 14 days. This program has allowed me to keep on top of that easily.
Recommendations to others considering the product:
It's lightweight, can be installed almost anywhere. I've installed it on windows 10 before and it still works just as good as on a server platform. Easy to setup easy to work with. It's the best 3rd party installer I've ever used. Set up schedules or on demand.


    Construction

A handy product for system administratiopn

  • September 03, 2019
  • Review verified by G2

What do you like best?
It has some best features which include MDM, desktop/laptop controls, patch management, remote support and various other admin controls that lets the IT team handle tickets and other services for the end-users in the organization.
What do you dislike?
The UI can be better in level to the products/features that are being offered by the product. It has some redundant features when it comes to integrated products from Manage Engine.
What problems are you solving with the product? What benefits have you realized?
Managing the end-user machine for handling various IT support needs
To maintain the patches across the user machines in the organization
Started deploying the MDM policy for corporate devices
Recommendations to others considering the product:
Definitely a must-have product for IT operations and its needs.


    Mining & Metals

Desktop Central en Continental Gold

  • August 26, 2019
  • Review verified by G2

What do you like best?
La facilidad de uso de la herramienta y la cantidad de opciones funcionales para toda el área de TIC
What do you dislike?
Hasta el momento solo he encontrado una dificultad técnica y es que no he podido restringir desde Desktop Central en su modulo de gestión de parches evitar que los equipos utilicen windows update para las actualizaciones.
What problems are you solving with the product? What benefits have you realized?
Utilizamos la herramienta para la gestión de parches, inventario de hardware y software, gestión de configuraciones, control remoto, despliegue desatendido de aplicaciones.
Recommendations to others considering the product:
Si buscan centralizar tareas de administración de equipos y servidores en una sola plataforma esta es una excelente opción.


    Heather A.

ManageEngine Desktop Central a program that you should use.

  • May 09, 2019
  • Review verified by G2

What do you like best?
This program is nice and effective in software implementations, very good reportage, and patch management is very feasible. Allows the multiple use of screens and in addition to file transfers in the background, I like your remote control agent. The packages can be updated correctly. ManageEngine Desktop Central works very well in the implementation of complete sets of equipment. It must be considered that the remote connection tool requires very little interaction of the final user to achieve a connection.
What do you dislike?
Big patches may be a problem, since the end user must wait first for the patch to allocate to DL in order to install it, noting that they frequently get frustrated and restart while the big parche is still downloading. Sometimes the remote control does not generate confidence, due to problems with the very high resolution video cards, in addition to the fact that you can lose control of the mouse and keyboard other problem of the remote control agent.
What problems are you solving with the product? What benefits have you realized?
ManageEngine Desktop Central is used in Agro Zaffiro LLP for the automation of desktop administration, obtaining control of remote desktops, patch implementation and software. It has been excellent for access and control of certain demands of the company, such as inventory and assets.
Recommendations to others considering the product:
This program is fantastic as a tool to manage desktops, laptops and servers, considering its excellence for the implementation of remote software and policies, also highly capable of being used as a feasible daily product for the company, due to its effective personalization.