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Cool website, but would have issues with CMS

  • By Hospital & Health Care
  • on 08/08/2019

What do you like best about the product?
I loved the layout of the website. I also thought the one-on-one training of the CMS was helpful. The staff got back to our concerns quickly. They are timely with responses.
What do you dislike about the product?
I felt that we did not receive the best customer service for the price that we paid. I also feel that there were issues with the CMS that made the back-end difficult to edit. While I loved the overall website design, I don't know if it was worth having to work-around the difficulties of the CMS. I felt like much custom coding was needed for simple functions.
What problems is the product solving and how is that benefiting you?
Problems mostly deal with the CMS back-end. I do not like how you are unable to custom change URL. Solodev did not have the most intuitive back-end, because my co-worker and I had to find workarounds to change small things. We also would have trouble finding the location of files, etc.
Recommendations to others considering the product:
I would agree that Solodev is timely with their projects. I have enjoyed working with members of their team. They have done a good job at training us how to use their CMS including bringing us to their corporate headquarters to learn the software. Sometimes their CMS feels clunky and I have trouble finding things, so it might not be good for beginners. It takes time to learn but its unique features make it worth it. I hope that eventually, they will fix bugs that are in their system.


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