Domotz Pro: Network Monitoring Agent
Domotz | 3.0.4-4.9.1-b001-0134Linux/Unix, Ubuntu 22.04 - 64-bit Amazon Machine Image (AMI)
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Domotz Box and service is an excellent product and worth every penny
What do you like best about the product?
Domotz is an economical device and service and rthitis wos weight in gld. It does what much more expensive products do (like Auvik) at a fraction the cost.
What do you dislike about the product?
Hmmmm.... I with it integrated better with Syncro and Addigy.... would like to be able to mute some alerts. I'd like it to use speedtest.net for Internet speed tests.I don't think the MLAB results are very accurate. I would like a discount for implementing more Domotz boxes. Eventually I expect about 50 clients to have them.
What problems is the product solving and how is that benefiting you?
Domotz tells me when things go down and come back upquickly. It helps with my service efficiency for clients. When a problem arises, I find out quickly and either fix it myself or alert a client to do something, like a device reboot. I also use it in conjuction with a IP PDU (internet connected power strip) and I can reboot devices myself as needed.
Recommendations to others considering the product:
Domotz is not just a product to use by itself. Integrate it with your RMM / PSA, a good PDU, and a firewall. Use Domotz to gain more insight in client networks and dazzle your clients!
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A platform to build or augment your off-site support and maintenance services
What do you like best about the product?
Our company uses multiple enterprise-level products to monitor and service the networks we install for our clients. The Domotz platform snaps in perfectly to provide additional remote monitoring services that are not offered by the other products and services we use. We tried other remote monitoring services before going with Domotz. The other services do not offer the same capabilities that Domotz brings to the table.
What do you dislike about the product?
Overall, the platform offers all of the services and capabilities you would want from a network monitoring platform. However, no platform or service is without issues or shortcomings. Occasionally you will get logged out of the Domotz app and have to walk through the sign-in process again. We have found times where the offline and online timestamps do not match up with what took place. It could be due to the time between events or the number of events taking place at one time.
What problems is the product solving and how is that benefiting you?
The Domotz platform is one of the primary pillars in our remote support and recurring monthly revenue offering. The platform allows us to actively monitor the networks of all the clients that purchase our remote monitoring service. We can use Domotz to identify and resolve issues promptly and sometimes resolve the issue before the client is even aware that an event took place.
Domotz is an extremely useful tool.
What do you like best about the product?
I love haveing a central point to log in and see all devices on my various networks from a single location.
What do you dislike about the product?
I feel like the price structure now was quite a jump from what I was in the past, but I can live with it since my devices are grandfathered in at the old rates.
What problems is the product solving and how is that benefiting you?
I use it for a quick visualization of what devices are online and offline. I also use the remote access feature to log into devices when I am away and need to fix something in a pinch.
The ultimate touch for our White Glove Service!
What do you like best about the product?
* Ease of use, versatility and stability of the platform
* Love the quick access we have to control, monitor and in-depth look at EVERY SINGLE DEVICE ON THE NETWORK.
* Quick web-ui connection to third party devices, power cycling and reset options
* Capacity to warn clients about issues on the network that need immediate attention or a service call visit
* Impeccable courtesy from all customer support personnel
* We’ve been using Domotz for about 4 years and it has changed the dynamic of our customer support. We take our customer service seriously. Domotz gives an underlying weight to our compromise of service.
* Love the quick access we have to control, monitor and in-depth look at EVERY SINGLE DEVICE ON THE NETWORK.
* Quick web-ui connection to third party devices, power cycling and reset options
* Capacity to warn clients about issues on the network that need immediate attention or a service call visit
* Impeccable courtesy from all customer support personnel
* We’ve been using Domotz for about 4 years and it has changed the dynamic of our customer support. We take our customer service seriously. Domotz gives an underlying weight to our compromise of service.
What do you dislike about the product?
* I’d love to see more features on the most affordable plan (residential) for the small systems
* I’d love for Domotz to have phone support as a default or an option to choose from instead of email support. It is actually available if requested but not as a default. Even if I have to wait for a call back, the verbal interaction would save so much back and forth time when you’re on the run like we all are most of the time.
* I’d love for Domotz to have phone support as a default or an option to choose from instead of email support. It is actually available if requested but not as a default. Even if I have to wait for a call back, the verbal interaction would save so much back and forth time when you’re on the run like we all are most of the time.
What problems is the product solving and how is that benefiting you?
* We’ve been using Domotz for about 4 years and it has changed the dynamic of our customer support. We take our customer service seriously. Domotz gives an underlying weight to our compromise of service. We love the quick access we have to control, monitor and in-depth look at EVERY SINGLE DEVICE ON THE NETWORK.
The right tool for the right place
What do you like best about the product?
Easy to deploy, easy to use, affordable, priced for the SMB
What do you dislike about the product?
Domotz hardware can only be purchased through Amazon Italy, don't speak italian yet
What problems is the product solving and how is that benefiting you?
Access remotely for anywhere to our customers site, clear overall information, easy to create and automate monthly reporst
Recommendations to others considering the product:
Try and you will love it
Keep your finger on the pulse
What do you like best about the product?
My job requires access to my sensors at all times. Thanks to DOMOTZ I know when I need to react quickly and restore the connection of my sensors.
I value the most:
- transparency of interfaces,
- cloud solution, - speed of operation,
- easy recognition of connected devices.
I value the most:
- transparency of interfaces,
- cloud solution, - speed of operation,
- easy recognition of connected devices.
What do you dislike about the product?
Price for small installations, although conditions are better for more extensive networks.
What problems is the product solving and how is that benefiting you?
Thanks to the solutions, I can be sure that I will not lose any data due to interruptions in the Internet supply.
A great remote Network tool for every MSP
What do you like best about the product?
This platform is super-easy to use: set-up of new sites to be monitored is simple and easy. Can be installed on a NAS, windows PC, more advanced features requires their IoT device which is not expensive.
What do you dislike about the product?
We use freshservice hopefully they add more features but the basic integration works for us.
What problems is the product solving and how is that benefiting you?
Made onboarding clients easy and allowed for a complete picture without a large upfront investment.
Visibility is Everything for Little Local or Large Enterprise Networks Today!
What do you like best about the product?
+easy deployment and configuration
+vlan support
+network topology feature
+remote access
+network performance test
+vlan support
+network topology feature
+remote access
+network performance test
What do you dislike about the product?
-unfortunately price for non eu and usd countries.
-transfer license one agent to another is possible but with customer support help.
-vlan support and deployment is tricky.
-transfer license one agent to another is possible but with customer support help.
-vlan support and deployment is tricky.
What problems is the product solving and how is that benefiting you?
Ease of deploy and use.also customer support is very valuable.
i would like to see and use Domotz box device with lifetime license.for home and non profit users it would be perfect.
i can see my topology and network device interfaces. thanks snmp support.
i would like to see and use Domotz box device with lifetime license.for home and non profit users it would be perfect.
i can see my topology and network device interfaces. thanks snmp support.
Easy to use, widespread fuctions and A+++ service
What do you like best about the product?
Once it's setup, it's easy to use and required no maintenance. Whenever you need to change something and do require support, they react fast and won't stop to assist you untill your issue is resolved. I have been using Domotz for years now, on the rare ocasions that I needed support they were fast to respond and able to resolve my issue.
What do you dislike about the product?
No cons really, everything is working as desired.
What problems is the product solving and how is that benefiting you?
Network monitoring (uptime of clients, speed, etc.)
Domotz is an invaluable tool for anyone who wants to solve network problems quickly!
What do you like best about the product?
Domotz automatically identifies many devices automatically so you don't have to guess what something is. In addition the tool is so easy to use it takes very little time to become proficient. I had not successfully worked with an API integration before and through the webinars and support I built my own custom dashboard and learned some new skills in the process.
What do you dislike about the product?
none really. I try to break it daily and have not succeeded yet.
What problems is the product solving and how is that benefiting you?
My job is to find the problems, fix them, and then watch out for them if they come back. the speed and efficiency of the tool and the integration with other platforms has been fantastic. The company does what they say they do and provides a critical insight to the network. I can click a few buttons and sort every device by how poorly it is performing - the list shows you where to focus efforts.
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