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External reviews

13 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Great tool

  • November 06, 2020
  • Review verified by G2

What do you like best?
It's a great vendor management tool. Able to request for questionnaire from prospect vendors easily and we can create custom forms internally for our business owners to submit the vendors they would like to use for our team to assess them. It's easily to manage on the interface and able to really categorize what type of vendors we have (high, med, low). I really like their new features where we able to retrieve the Compliance Attestation reports from there such as SOC and ISO reports. That really helps when we do our annual vendor assessment for our SOC Audit. There's a lot of great things about Whistic and able to really streamline of vendor management program and able to share our security profile for our customers too.

Another feature I heavily use is the Security Profile section. We able to share our whitepapers on whistic with our customer and we like that we are able to enable NDA so that they are required to acknowledge it prior to seeing our documents. We been heavily using this function and sharing our documents externally.
What do you dislike?
I think the only con think I can think of is that there's no way to change the configuration for admins to retrieve what kind of notifications from whistic, especially when we have a lot of vendors it's not necessary we need are the email notification and with the amount I retrieve it kind of turns into spam and I just filter our all the emails from whistic. I hope in the future they can send the configuration on whistic so I can select what kind of email notification I want and what is important to me.
What problems are you solving with the product? What benefits have you realized?
Great tool that help our vendor management tool. We are able to really manage our vendor management program and also assessment our vendors to see if there are any potential risks we may have if we decide to use that vendor.
Recommendations to others considering the product:
Great vendor management tool and able to manage and assess it based on your frequency of your process. It has a lot of great functions so you can really built out the vendor management program.

Really utility their team to help and set up monthly reoccuring calls with them to know about new features and any other things that you may have questions about and they can share best practices they seen from their other customers.


    Chris M.

Flexible, powerful Vendor Management SaaS Solution

  • November 05, 2020
  • Review provided by G2

What do you like best?
Whistic has the tools to automate and scale third party vendor management, automating many of the mundane tasks of managing a vendor assessment portfolio and reducing the amount of non-value add work so you can focus on what's most important, identifying the risks in your vendor ecosystem.
What do you dislike?
Whistic is still a fairly young tool, so some less common workflows take some thought to implement. The team is receptive to product feature requests however, and has been excellent at incorporating feedback and proposing solutions.
What problems are you solving with the product? What benefits have you realized?
Whistic helps us achieve our compliance obligations by ensuring vendor risk is consistently and objectively evaluated across our vendor space. Automation tools allow us to support our multinational organization's vendor security needs with a relatively small team. The value of the tool is enhanced by features such as the Trust Catalog which allow independent evaluations of vendor scoring to be pulled in as supporting evidence to our reviews.
Recommendations to others considering the product:
Think through all your assessment use cases before implementing, including how you will reassess vendors, how you will score questionnaires, etc. This will ensure there is less re-work as use expands.


    Hospitality

Great Tool

  • September 10, 2020
  • Review verified by G2

What do you like best?
Not having to deal with spreadsheets for sending security information back and forth. This is a significant help in terms of efficiency and ensuring items aren't missed. The responsiveness of the Whistic team is great when we encounter bugs or need help training someone on the tool.
What do you dislike?
Grouping can be difficult. We have a feature request to address this that is being worked.
What problems are you solving with the product? What benefits have you realized?
Solving the organization and partially the metrics problem around vendor security reviews. Automatically sending and then capturing the responses reduces time and effort in performing these reviews.