NLX is really creating value for our business
We have an outbound multi-language call-center operating in major EU countries and the quality of the agents' performance is the top priority for us. We observed a number of NLP-powered solutions before choosing NLX. It's really outstanding from the very start - it takes only 5 minutes to deploy, no coding, no paperwork, etc. You just click the subscribe button and it works, then you can check the cost in the AWS Billing dashboard.
The team is always responding in less than 30 minutes and they can tailor their NLX solutions exactly to your needs. The interface is very convenient and NLX can also create custom ML models that improve analytics. NLX is really creating value for our business and we are enjoying it.
- Leave a Comment |
- Mark review as helpful
This product is going to fill the gap in the Call-Center space.
Looking forward to improving our business by learning more about our customers. I found the recording analysis feature of Voice Insights particularly useful.