I am mostly dealing with Ubuntu Linux systems currently. Instead of using Windows, we have been given Ubuntu Linux, and that is what we have been using for our day-to-day activities. When we were due for an update, we switched from Windows to Ubuntu Linux, which has been a few months ago.
Ubuntu 18.04 (Ubuntu 18.04 LTS) | Support by SupportedImages
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Performs efficiently but requires overcoming a learning curve
What is our primary use case?
What is most valuable?
I believe everything works faster than it used to in Windows. I have never experienced a crash on Ubuntu Linux. The system works great with perfect stability.
What needs improvement?
There were some initial issues with logging into the system, but I do not remember much about them now. Currently, there are no issues. I do not think Ubuntu Linux has a robust documentation library.
For how long have I used the solution?
I am probably not in a place to say much about this as I have only been using it for a few months.
What do I think about the stability of the solution?
I have never experienced a crash on Ubuntu Linux. The system has been completely stable, which makes it deserve a perfect score. The system works great without any crashes.
How are customer service and support?
IT helps at times, so that is who we reach out to. It was our IT support person who helped us out. We have never had to reach out to Ubuntu Linux directly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not been working with Microsoft products recently. I have been working with other tools. I have not touched any Microsoft tools this year. Last year, I used Microsoft products minimally.
What was our ROI?
I am not sure about the return on investment. The higher-ups would likely know if they saved money since Microsoft is licensed while Ubuntu Linux does not require a license.
What other advice do I have?
There are many differences between Ubuntu Linux and Windows as they are totally different systems. You need to have more knowledge about Linux before using Ubuntu Linux. Although it is designed as a desktop system, basic knowledge is still required. Windows can be used by any layman, which is the main difference.
I do not know much about security breaches or potential issues. The Wi-Fi and wireless capabilities work perfectly fine.
Excluding the learning curve, I would rate it a 10. However, considering the learning curve, I would give it a six or seven.
My advice would be to have patience.
Overall rating: 10 out of 10.
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