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External reviews

953 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Manufacturing

Which is worse? The product or support? Sisense: A Race to the Bottom

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
I like Sisense's modeling layer, the elasticube. It provies different options than what can be done in the database.
What do you dislike about the product?
We're constantly having to redo our dashboards and data models as each Sisense version upgrade breaks and/or slows down the product. How do you move forward or grow when today you have to fix what was working yesterday? We've had periods where Sisense is down for days, weeks, and months.
Every single person that sold us on this product and got us up and running have left Sisense. Their replacements and their replacements have all left. By the time someone has been with Sisense long enough to be useful, they leave.
What problems is the product solving and how is that benefiting you?
Our initial use case for Sisense was the blending of our data. Everything was silo'd before Sisense and we were able to create a Sisense elasticube that blends all of our FACTS and DIMS. Of course now support will tell you not to do that. The blended model that has always worked is now too much for Sisense. They also allowed for unlimited viewer licenses. Now they don't.


    Dean J.

Exceptional data visualization tool & dashboard

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Sisense is up there when it comes to data visualization. One is able to create complex data visuals as one wishes.
What do you dislike about the product?
Its the best data analysis tool and there are no features I feel could be improved at this time.
What problems is the product solving and how is that benefiting you?
Sisense gives me the tools to process data, extract relevant information from it, and create whatever reports I need for the business.


    Construction

Helpful tool for understanding data management for beginners

  • March 05, 2024
  • Review verified by G2

What do you like best about the product?
I used Sisense as part of a team that looks into lead generation and matching these leads to the most appropriate professionals. I never had prior experience using SQL, but Sisense was user-friendly enough to help me pull up the numbers and data that I needed from our database, The design is sleek, organized, and clean, which helped in self-learning. I also found the collaboration mechanism efficient.
What do you dislike about the product?
Sometimes it takes a while to load a few charts, but it may also be because of the vast amount of data or my internet connection.
What problems is the product solving and how is that benefiting you?
Pulling up numbers per given period and comparing them to previous performance


    Calum M.

Faster development, easy to learn, looks great and straightforward pricing .

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
I have managed the implementation of every major visualisation tool into several teams. From Business Objects to Tableau and Power BI.

Sisense allows your developers to work faster. It's easy to use, very easy to learn and works incredibly well.

In tests in my current team, we found Sisense loads and operates between 2x and 3x faster that Power BI (P1). Every click, every slicer change is faster, and its really noticable to the end user.
It also looks better, and has no licensing problems for selling this as part of a product for external clients.
I don't need to train colleagues up in "universes", "dax", or spend inordinate amounts of time getting anything out of Tableau

For businesses the best part of Sisense is the pricing.
You buy a package, and you know what it's going to cost.
Try navigating the imposssible pricing structures, usage driven costs you get from many of the alternatives.
Power BI may have a free version, but you can't do much with it, and need to upgrade to an unfathomable pricing plan, which we found works out 3x more expensive than Sisense. Looker is the same, and the other major tools are just as bad.
What do you dislike about the product?
Blox, which gives the developer the ability to manipulate the functionality and look/feel completely is complex, and difficult to implement. It has the same difficulty as DAX: it's far more power ful than DAX, and can change to visuals of a widget/page, but lacks the documentation.

However you rarely need to use it.

It can be hard to find support information, there isn't the online community you find with the largest tools, but this is getting better. Sisense should focus on creating better documentation and guides for specific use-cases.

There could be more connectors, especially live ones.
What problems is the product solving and how is that benefiting you?
Sisense speeds up development, and simplified visualisation and analytics.

I can have a new dashboard complete in an hour rather than a day.


    Victor S.

Great discovery

  • February 29, 2024
  • Review verified by G2

What do you like best about the product?
All web approach
Easy to use
Customer support
What do you dislike about the product?
Not very easy to connect different sources
What problems is the product solving and how is that benefiting you?
Reporting analysis


    Financial Services

Easy Tool To Model Data

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Nice user interface and easy to pick up on.
What do you dislike about the product?
Most add ons are paid for. And there are alternatives that can be used where the add ons are free.
What problems is the product solving and how is that benefiting you?
We use Sisense as an alternative to Power BI. It's a good user interface and still offers non techincal users with customizable views.


    Jannah P.

Sisense is a great tool.

  • February 28, 2024
  • Review verified by G2

What do you like best about the product?
The ease of creating the elastic-cubes and dashboards. Sisense is very easy to learn. You don't need full scripting knowledge to make the dashboard.
What do you dislike about the product?
Writing scripts for some functionalities, like pivot table formatting, was challenging. Although the scripts were easy to find in the knowledge base, implementing the scripts took a lot of work. At times, they were not able to be implemented at all.
What problems is the product solving and how is that benefiting you?
Sisense assisted in depicting daily metrics for a call center and allowed supervisors.


    Airlines/Aviation

Using Sisense to display analytics

  • February 28, 2024
  • Review verified by G2

What do you like best about the product?
Sisense works well for our complex needs, and its cloud offering gives us more flexibility.
What do you dislike about the product?
Multi-tenancy support could be improved, especially when migrating from a single tenanted environment.
What problems is the product solving and how is that benefiting you?
Sisense has been great for our analytical dashboards, where we have a lot of complex data. Very easy to generate dashboards.


    Antonio F.

Sisense is a powerful tool and I love it bein 100% cloud based

  • February 28, 2024
  • Review verified by G2

What do you like best about the product?
100% cloud based.
Very customizable.
Support and community is really good.
What do you dislike about the product?
Customized widget creation (BloX) is not intuitive.
I would like to see more widgets available such as buttons, dropdown filters, etc
What problems is the product solving and how is that benefiting you?
Sisense is helping us connect multiple sources and transform it into powerfull reports.


    Military

SiSense Review

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Cloud Based
Decent Analytics
Text Based Queries
What do you dislike about the product?
Documentation
Limited Techincal Staff for help onboarding
Poor error messages
What problems is the product solving and how is that benefiting you?
Visualisation of Data