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Vendor Interactions Relation Management - DataDog
What do you like best about the product?
One of the most thing being liked about datadog is the detailed information of the the track of the application, its request/response, error/log traces, complete api information with integration of the application servers, databases making sure the application remaining up and running throught the business working hours without any intereptions.
The complete visibility of the error traces makes it easy to track down any issues reported and thus making its fixes.
The complete visibility of the error traces makes it easy to track down any issues reported and thus making its fixes.
What do you dislike about the product?
When integrating the application its servers the database the cost is quite high. also when it comes to large applciation wiht heavy database it is tough to integrate.
What problems is the product solving and how is that benefiting you?
Datadog helos in monitoing the entire application inclusing the servers, databases, api its request response error log and traces. Also with error success rates and different views a developer can easily configures the application in datadog and wntire application can be monitored easily in just few clicks. The benefits it gives to business is the applicaiton availability 24x7 and easy access to logs thus eliminating the problems and ensuring working of the application.
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Once you got onto Datadog (a closed platform), they will leverage switching cost to squeeze you
What do you like best about the product?
Their marketing is very strong. As I was choosing between Grafana vs Datadog, I believed datadog can solve my problems quicker and I am willing to pay more for that.
What do you dislike about the product?
1 months into datadog, my decision of choosing Datadog over Grafana is already biting me. None of my expectations were materialized
1. Datadog was not quicker to set up; there are less support docs/examples comparing to Grafana.
2. Datadog's support team are all about being "nice" instead of making real progress. Very inefficient.
3. When you are stuck, their support will remind you of the "switching cost" instead of solving real problems for you. Very distasteful.
4. I invested in a closed platform instead of an open source stack where I have a much easier time to extend and switch.
1. Datadog was not quicker to set up; there are less support docs/examples comparing to Grafana.
2. Datadog's support team are all about being "nice" instead of making real progress. Very inefficient.
3. When you are stuck, their support will remind you of the "switching cost" instead of solving real problems for you. Very distasteful.
4. I invested in a closed platform instead of an open source stack where I have a much easier time to extend and switch.
What problems is the product solving and how is that benefiting you?
We have many microservices. As an executive, I needed a service catelog to track, monitor, and level up all of the services across all dimensions (APM, Cloud Cost, Incident, Log, etc).
Datadog is a great monitoring and observability tool
What do you like best about the product?
Is a tool that provides many services like infrastructure monitoring, logging, database monitoring, etc. The great about this is that all services are interconnected, so when a problem ocuurs in your systems you can configure Datadog to have end 2 end visibility of your platform, helping the engineers to debug and find problems easy and fast enough.
What do you dislike about the product?
Sometimes the ui is very overwhelming, specially at the beginning, so many buttons and features makes the platform very complex to use, so the leraning curve is a bit hard at the beginnning, once you learn to use it is really simple and intuitive
What problems is the product solving and how is that benefiting you?
The monitoring and alerting systems we have in AWS and GCP are good to identify problems, but when it comes to review an end 2 end problem that there is no clue when the error is happening, datadog is providing the tools to follow step by step with full visibility of our systems. This is increasing the productivity of the engineering team a lot. We are right now finalizing our trial version but I can tell that not even getting the full potentil of it yet, is really promising what we achieved in just a few weeks. Very excited of what is coming with the new discoveries of this platform features
Very intuitive UI and powerfull integration
What do you like best about the product?
We have deployed Datadog for our all cloud deployments in AWS cloud. A large number of integrations allow us to literally monitor everything. From AWS cloud infra to hosted compute whether it be physical, virtual or serverless. We are using Datadog to monitor our endpoints and UI testing of the applications through synthetic tests.
Deployment is super easy and quick with highly skilled support team. Datadog is one of the most frequenctly used tool in our organization and its been great. Documentation is very detailed and has improved over time allowing us to setup everything without major hurdles.
Deployment is super easy and quick with highly skilled support team. Datadog is one of the most frequenctly used tool in our organization and its been great. Documentation is very detailed and has improved over time allowing us to setup everything without major hurdles.
What do you dislike about the product?
Some features are limited when compared to compatitors. We used to monitor the infra through NewRelic which offered more visibility into the running processes but Datadog is limited when it comes to manual process monitoring.
What problems is the product solving and how is that benefiting you?
Visibility to monitor the infrastructure, network, applications and databases was needed to optimize cost and resource right sizing. We also needed to monitor the infra and applications to keep track of whats happening and troubleshoot issues when they arrise. Datadog has helped us in doing this and we are satified with it.
Amazing UX
What do you like best about the product?
The user experience of DataDog is amazing. The granuality and flexibility of filters and charts makes it easy to quickly sift through large amounts of data and find what you need. This is especially useful when trying to quickly troubleshoot an incidents.
What do you dislike about the product?
One annoying thing about DataDog is working with IoC configurations that are defined in Terraform.
It's tough to make changes to your configurations because you need to deploy them in order to see if you did it correctly. It's also not possible to lock down resources defined with IoC, so sometimes people will edit something via the web UI that was conficuged in Terraform and then their changes will get reverted when Terraform re-deploys and they won't know why.
It's tough to make changes to your configurations because you need to deploy them in order to see if you did it correctly. It's also not possible to lock down resources defined with IoC, so sometimes people will edit something via the web UI that was conficuged in Terraform and then their changes will get reverted when Terraform re-deploys and they won't know why.
What problems is the product solving and how is that benefiting you?
System observability and incident response.
Monitoring Tool for Cloud Infra
What do you like best about the product?
What I like best about Datadog is its comprehensive monitoring capabilities across multiple environments and services, especially in cloud-based infrastructures. The platform makes it easy to monitor everything in one place, from application performance and infrastructure health to logs and security. The real-time dashboards are highly customizable, allowing us to drill down into specific metrics and get a clear overview of our entire stack.
What do you dislike about the product?
As our usage grows and we monitor more hosts and services, processing costs also increase. There is a learning curve involved in creating custom queries within the log management interface.
What problems is the product solving and how is that benefiting you?
Datadog helps us solve a range of monitoring and observability challenges across our infrastructure, particularly for our EKS clusters, AWS services, and application performance. By centralizing all these metrics in one place, it’s much easier to get a clear, real-time view of what’s happening across our system.
One Stop Solution (360 degree Monitoring)
What do you like best about the product?
Ecosystem and integration!
Effective communication between different Datadog products, such as APM and Infrastructure, shows detailed traces that I can drill down into to pinpoint the issue.
Effective communication between different Datadog products, such as APM and Infrastructure, shows detailed traces that I can drill down into to pinpoint the issue.
What do you dislike about the product?
There is a need for more improvements and features in the Datadog security lineup. A centralized SCA and SAST is lacking. Additionally, easier integration with MS Teams and other third-party software is necessary.
Flutter support in Real User Monitoring (it is not fully supported yet).
Flutter support in Real User Monitoring (it is not fully supported yet).
What problems is the product solving and how is that benefiting you?
1. At one glance I can see status of my production environment.
2. If there is issue in midnight then watchdog given me exact context on where is the failure and which all microservices were involved along with CPU and RAM usage of given period.
3. If there is crash for mobile application then it directly reports and create errors error tracking which I can assign it to team.
4. If there is vulnerability in the production then it scan and report.
5. If someone is trying to hijack the system then I can block those IPs.
6. Datadog detects unusual activities and reports it.
7. We have configured reports which get sends daily at 9AM to see previous day statics for review purpose so we are proactive if there are any issues.
2. If there is issue in midnight then watchdog given me exact context on where is the failure and which all microservices were involved along with CPU and RAM usage of given period.
3. If there is crash for mobile application then it directly reports and create errors error tracking which I can assign it to team.
4. If there is vulnerability in the production then it scan and report.
5. If someone is trying to hijack the system then I can block those IPs.
6. Datadog detects unusual activities and reports it.
7. We have configured reports which get sends daily at 9AM to see previous day statics for review purpose so we are proactive if there are any issues.
Very useful custom matrics
Fair point about the open metrics integration. All metrics collected by that specific "integration" are considered custom. There are many ways to collect custom metrics. Through a open metrics endpoint, collecting metrics from logs, metrics from traces, custom check, or submitting metrics directly to the agent.
Very useful Network Hosts
The user interface is intuitive, making it easy to manage domains, emails, and databases. The dashboard is well-organized, which is a plus for beginners who might feel overwhelmed by technical details.
Jorge A. Torres Martínez is horrible at customer service and support
What do you like best about the product?
Nothing. he is horrible. I would never use their service because of the exprience we had with Jorge A. Torres Martínez
What do you dislike about the product?
This person I was in touch with and he is truly a horrible human being. I would not have him as an employee. We had recahed our about a feature and we were connected to him and he was horrible. I would avoid this person and employee at all costs.
What problems is the product solving and how is that benefiting you?
We tried to enahnce our customer satisfaction approach with these guys and it just didnt work. We need a simple API implemented and this man was horrible to work with.
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