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External reviews

464 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

My Experience was very good and amazing using Datadog

  • February 04, 2022
  • Review provided by G2

What do you like best about the product?
I like the monitoring of servers service provided by Datadog the most
What do you dislike about the product?
I dont see anything in Datadofg which i don't like, everything is very good
What problems is the product solving and how is that benefiting you?
Monitoring, Logging and Data Analytics


    Poorna H.

Datadog : the greatest monitoring tool ever

  • February 04, 2022
  • Review verified by G2

What do you like best about the product?
- Single stop for monitoring various database types and their infrastructure.
- Easier to look into metrics history.
- Managing downtime for various resources is simple.
What do you dislike about the product?
- It would be good if there were a way to remove resources from Datadog faster.
What problems is the product solving and how is that benefiting you?
We have been using datadog dashboards and monitors in our Operations command center, and it has been beneficial to identify outages and issues with a very minimum business impact to the customers


    Muzaffar k.

Datadog is a great monitoring tool!

  • February 04, 2022
  • Review provided by G2

What do you like best about the product?
UI and UX Experience, extensive plugin and integration
What do you dislike about the product?
some time take more take time integration
What problems is the product solving and how is that benefiting you?
Easily find out process and services


    Austin T.

Multi-Faceted Analysis Tools

  • February 03, 2022
  • Review verified by G2

What do you like best about the product?
I like all of the sub-products that Datadog offers. Each area in Datadog could almost be a standalone software.
What do you dislike about the product?
Datadog (currently) lacks billing monitoring/alerts. While you can log into the product to see your usage and billing so far for the month, you can't set a quota/threshold or any alerts for billing.
What problems is the product solving and how is that benefiting you?
Datadog allows me to monitor client hosts (infrastructure monitoring) in depth. This lets me see if critical processes have stopped as well as store performance metrics.


    Computer Software

Very strong APM software, scales to larger applications

  • January 30, 2022
  • Review verified by G2

What do you like best about the product?
Datadog has really good log search, and overall tracks metrics well and supports alerting to many different endpoints. Automatic percentiles is a big plus for engineering. Good for debugging issues.
What do you dislike about the product?
For making dashboards, sometimes the UI is overly complex and clunky. Also, there is an issue where rates are not averaged over individual minutes as expected, which confused some people on QPS graphs.
What problems is the product solving and how is that benefiting you?
APM software, tracking performance and error rates for various services. Helps both detect issues via alerts and then also debug them with logs. The log functionality is strong, and fast.


    Computer & Network Security

Datadog review

  • January 22, 2022
  • Review provided by G2

What do you like best about the product?
Datadog is a monitoring and analytics tool for IT and devops team that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services
What do you dislike about the product?
Application is set to explore and analyse logs from all the platforms, services and application, however the status on the dasboard is not that accurate. Even the UI can be better
What problems is the product solving and how is that benefiting you?
To analyse business data, it is beneficial for developers and data analytics team
Recommendations to others considering the product:
It's good and helpful


    Computer Software

Datadog review.

  • January 19, 2022
  • Review provided by G2

What do you like best about the product?
- The tool can be deployed both on-premise or in Cloud as a SaaS service.
- It is a versatile tool which can be used for application performance monitoring, incident logging, monitoring network stats and detecting security threats.
- The pricing for the tool is competitive with respect to other APM tools like Dynatrace, Nagios etc.
- Wide range of dashboards which can be customised and many third party integrations are available.
What do you dislike about the product?
- The inbuilt integrations could cause the consumption of more system resources.
- The installation process is a little cumbersome as many steps are involved, and updates/patches are released frequently.
What problems is the product solving and how is that benefiting you?
The product is currently at evaluation stage with the 14 day trial period which Datadog offers. The tool is being used for monitoring the existing Cloud infrastructure which is based on AWS, and integrations are being tested.


    Information Technology and Services

Opaque prices, inflexible billing, unexpected charges - strongly avoid.

  • January 14, 2022
  • Review verified by G2

What do you like best about the product?
1. All services in one place
2. Excellent monitoring functionality in UI
What do you dislike about the product?
Be prepared to be completely ripped off in billing. My Datadog bill came to 2x my AWS bill. Ludicrous.
1. Datadog billing panel does now show how much you owe at the moment, or how much you've used. You just wait until the end of the month and pray it won't be something ridiculous.
2. You'll be charged for random accidents / fluctuations. Accidentally spin up a 100 hosts for 10 seconds? Boom, 15$/host -> 1500 USD charged to you. No way to set caps, no limits, no way to even get alerted that you're gonna be charged this amount.

I can't believe something with this level of professionalism has grown so big. If you're planning to use them PLEASE be aware of these extremely shady policies.
What problems is the product solving and how is that benefiting you?
Was using them to monitor user behavior. Won't be using them any longer.
Recommendations to others considering the product:
Don't. Other options exist where you don't risk accidentally bankrupting your company.


    Avinash U.

Enterprise grade monitoring with Datadog

  • January 14, 2022
  • Review verified by G2

What do you like best about the product?
Having a single platform for monitoring all kinds of infrastructure is helpful. Datadog has excellent support and learning resources to get started with monitoring our application/infrastructure. There are integrations for almost all types of cloud or on-premise infrastructure and applications. The system is resilient with no issues in terms of performance or outages. The log management and tracing is very convenient using Datadog with features like retention, backup, formatting, and RBAC.
What do you dislike about the product?
The documentation for a few integrations is outdated and not always straightforward. You'll have to reach out to support quite a few times while setting it up. While creating new dashboards, it is not autosaved or even suggested for saving, which is a huge pain point if not known earlier.
What problems is the product solving and how is that benefiting you?
We used Datadog for monitoring our infrastructure, logs, and traces, along with monitoring our real users through the UI. It has excellent features for an end to end monitoring once set up correctly and provides a holistic view of our entire infrastructure, helping us debug issues quickly.


    Primary/Secondary Education

Great way to look at logs for emails and texts

  • January 13, 2022
  • Review verified by G2

What do you like best about the product?
I like that is is easy to use and intuitive.
What do you dislike about the product?
I wish that there was a bit more detail when something is not delivered.
What problems is the product solving and how is that benefiting you?
When users say that they did not get an email or text we use this to see if they did.
Recommendations to others considering the product:
Great way to pull logs - if you are looking for a ton of detail this might not be your best option