The major reason to use F5 Silverline Managed Services is to protect my applications and web application firewalls on my cloud applications and cloud-hosted applications that I want to protect. I am using F5 Silverline Managed Services only as a web application firewall.
External reviews
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Cloud applications have gained stronger protection and real-time defense against web attacks
What is our primary use case?
What is most valuable?
What really stands out for me in terms of advantages of F5 Silverline Managed Services is that in a single cloud platform, I can protect my web applications against attacks. I can also use my load balancer in F5 because they are providing and acting as a load balancer too, and they will support the volumetric and DDoS attacks and malicious attacks.
Regarding the real-time threat intelligence feature, I do use this aspect in F5 Silverline Managed Services. It blocks malicious IPs or bad IPs for my server, protecting against my applications. For example, if someone is a bad actor trying to access via a malicious IP, I can block it because the threat intelligence has the capability to block the malicious IP.
The adaptable and flexible security impacts threat response time positively. It is effective because it blocks my malicious traffic. Whenever I face issues related to that application, it automatically routes my traffic to act as a proxy and routes my traffic to their scrubbing center, especially in case of any volumetric attack.
What needs improvement?
In terms of areas for improvement, I would say that one scenario is that F5 Silverline Managed Services needs to adapt compliances related to India's DPDP, as I have informed the F5 person. They are normally following only PCI DSS standards or GDPR compliance, but in India, we are using different data protection rules, so across compliances, they have to adapt.
What do I think about the stability of the solution?
About stability, I would say it is 99.95 percent.
What do I think about the scalability of the solution?
F5 Silverline Managed Services is not a concern due to its scalability. The only thing is that you have to be careful while sizing the requirement.
How are customer service and support?
I think 24/7 expert support and streamlined compliance management definitely benefit my company's security efforts. That feature has someone really working on us, and in case of any challenges, we can easily approach them.
If I were to rate support from zero to ten points, I would say they will provide at least seven. I rate it a seven because of my sizing. If the person doesn't know anything and blindly goes for sizing, then it's a challenge because they operate in a different licensing model.
How would you rate customer service and support?
Positive
How was the initial setup?
Regarding the deployment and initial setup of F5 Silverline Managed Services, I find it easy to implement. The person needs to have basic knowledge.
What about the implementation team?
The person has to have some application security manager knowledge, but I would go with a partner.
The name of the partner I was working with is Hitachi. Overall, my experience with Hitachi was good. They helped.
What was our ROI?
Regarding return on investment with F5 Silverline Managed Services, I would say only ten to fifteen percent, not more than that.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of F5 Silverline Managed Services, I would say it is quite affordable.
Which other solutions did I evaluate?
When comparing F5 Silverline Managed Services technically and from a pricing perspective with other solutions, I do see some differences, for example Check Point.
To compare F5 Silverline Managed Services with Check Point briefly, on the API protection front, F5 Silverline Managed Services operates only based on the number of sessions, while Check Point operates on the number of the load balancer count, not for the number of sessions.
What other advice do I have?
Regarding time being saved, I would say a reduction of fifteen percent, not more than that.
While sizing the requirement, I would say only ten to fifteen percent, not more than that. I am talking about money saving.
I would provide a rating of eight on a scale of one to ten for F5 Silverline Managed Services. My overall review rating for this product is nine out of ten.