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External reviews

199 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Commercial Real Estate

An easy solution to use for Kafka

  • September 24, 2024
  • Review verified by G2

What do you like best about the product?
Convenience and ease of use would strike me as the striking feature.
What do you dislike about the product?
Too expensive for me especially if you are an up and coming business, can not compete with rivals
What problems is the product solving and how is that benefiting you?
If you would like to have things maintained for you and do not want to tackle with resource allocation, performance etc... It is a good option.


    Dipin S.

We used managed services with Aiven

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
We used mongo and kafka managed services from Aiven. Things are quick. Ochestration has done with in few clicks. No need to worry about monitoring and all everything is self-managed.
What do you dislike about the product?
Data transfer charges between cloud accounts are a thing to worry. Need to check it further
What problems is the product solving and how is that benefiting you?
We got a managed kafka cluster. Managing a cluster on on-prem with having critical data is a huge task and need more bandwidth but Aiven made it easy


    Food Production

An evolving product

  • September 03, 2024
  • Review provided by G2

What do you like best about the product?
The services are straight forward to configure, theres a lot of documentation which helps one resolve doubts, however if this is not enough one can reach customer support to ask for guidance.
What do you dislike about the product?
There are two features missing which i found relevant they are governance tools and the Pay-as-you-use pricing model. I think that implementing these 2 things will create a more valuable product.
What problems is the product solving and how is that benefiting you?
As a managed cluster it provides the running service with its infrastructure which is very valuable for us as we can focus on improving our event oriented architecture and team integration. Also cluster updates and administration is something we need to concern less.


    Consumer Goods

So far so good, pretty intuitive

  • August 23, 2024
  • Review verified by G2

What do you like best about the product?
The ease of use and speed of configurating. Customer Support is also great.
What do you dislike about the product?
So far, nothing stands out as a clear negative.
What problems is the product solving and how is that benefiting you?
Helping to reduce costs


    Ismael M.

User-friendly experience

  • August 14, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to use platform with amazing features and ease of use.
What do you dislike about the product?
Sometimes product updates end up flooding the screen
What problems is the product solving and how is that benefiting you?
By providing secure and increased observability for data infrastructure


    ☆ ☆ Jim Z.

Easy to create and test different configurations

  • August 09, 2024
  • Review verified by G2

What do you like best about the product?
The website makes it easy to create and test different configurations. I also had an occation to use support and they where very responsive and helped me resolve my questions quickly.
What do you dislike about the product?
For lower, not production envirments I would like to be able to create smaller configurations to cost optimize. Especially in development where one engineer maybe using the brokers for small tests.
What problems is the product solving and how is that benefiting you?
Creating multiple non-production environments to support our SDLC.


    SHUBHAM ASHISH S.

Does its job perfectly.

  • July 10, 2024
  • Review verified by G2

What do you like best about the product?
What distinguishes aiven from other database providers is it's super quick to get a cluster up and running, followed by a generous 300$ coupon so you can tinker around and utilise the platform wholeheartedly. It also gives an option to run upto 25 clusters, so even in a free plan you could power your 25 side projects for free, which the other providers restrict to just one. I sincerely love their service and would continue to be a user for them.
What do you dislike about the product?
I think perhaps they could optimize their cluster closing time. Tho fast, I wish it'd be quicker.
What problems is the product solving and how is that benefiting you?
I could create multiple database clusters up and running and power my side projects hassle free.


    Abhishek G.

Ease of Use coupled with power

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Highly available Kafka features along with a significant level of redundancy. Seemless integration with a lot of popular tools like Prometheus. Its also abstracts the underlaying infrastructure management.
What do you dislike about the product?
Can't comment on drawbacks at present. Need to spend more time with the platform.
What problems is the product solving and how is that benefiting you?
Opensource, pricing & enterprise wise adoption


    Computer Software

Happy customer but improvments could be done

  • June 05, 2024
  • Review verified by G2

What do you like best about the product?
how easy it is to setup topics, schemas, give acces etc. Easy integration
What do you dislike about the product?
I would like to have a better interface to be able to read messages in a topic based on avro schemas. Now all we can see is encoded data, which is useless
What problems is the product solving and how is that benefiting you?
exchanging data with different customers


    Hospital & Health Care

An easy-to-use, cost-effective managed Kafka service.

  • June 04, 2024
  • Review verified by G2

What do you like best about the product?
I use Aiven for Kafka because I wanted a 'vanilla' Kafka installation that was supported and maintained by others. This avoids the overhead of operating it myself but also ensures we have a native Kafka deployment, without the overhead of adopting a more elaborate binary-compatible platform for features we are unlikely to require, and at great cost.

Aiven for Kafka was simple to set up and establish within our infrastructure, and comes with a range of extensibility options that ensures we are able to grow our offering in future (for example, built-in support for Kafka Connect and schema registry are bonuses we may want to use in future). I am especially pleased with the real-time dashboard updates in Aiven's console and the ability to manipulate services via Terraform, as this enables Aiven to plug into our existing cloud operations architecture easily.

Aiven's costs for its services are transparent, which is appreciated in a world of used car salesman 'talk to us for pricing' models which add friction to the purchasing process of otherwise commodity services.

The service is well documented and does what it says on the tin, so there has been no need to speak with support at any time during its operation; it just works.
What do you dislike about the product?
Some capabilities are missing or clunky, especially on configuration management and security. A key feature I wish Aiven for Kafka supported is the ability to authenticate via mTLS using our own root of trust, as this would enable the Aiven for Kafka service to be embedded with our existing service mesh mechanism (a feature I have relied upon in past self-hosted deployments). At present, we must distribute login details to each consumer of the service, which adds frustrating amounts of overhead in generating, distributing and managing the lifecycle of secret material.

Additionally, the ability to embed Kafka into our existing control-loop based declarative workflow for setting up users, topics and ACLs would be appreciated, i.e. by allowing easier adoption of Kubernetes-based operators for declaring these resources. There are third-party solutions but they require customisation or are not intended for use in this model, which makes them tricky to adopt.

More generally, the Aiven Terraform provider would benefit from some significant overhaul to make resource names more consistent and improve the documentation around certain behaviours. The Aiven team appears to be in the process of migrating abstractions within the provider around 'organization' objects, with old and new abstractions present and it not being clear that one has been deprecated.
What problems is the product solving and how is that benefiting you?
Aiven for Kafka is providing a hosted service to remove the obligation on us to run Kafka ourselves, which would otherwise have added huge overhead in running infrastructure, and also huge risk to the business in terms of justifying ongoing maintenance activities. Aiven performs this for us, so we just use the service without thinking very much about the operational needs of keeping it running, maintained and highly available.