I basically work only in Linux because I'm a Linux system administrator, so I preferably only work in Linux systems.

I'm basically a system admin in the Linux domain, and I work in EC2 instances only. My work revolves around Drupal websites, as I work in an organization that primarily focuses on Drupal websites. To run those Drupal websites, we use EC2 instances as our server, so that is the main expertise I have.

I am not exactly in development because I'm in operations, but that can come into the role itself because I'm involved in operations, not the development team itself.

I am currently using Ubuntu Linux internally in my company, and for customers too.

For long-term support, it has been good because in most enterprise environments, people still use Ubuntu Linux sixteen, which is quite obsolete now. Other enterprise versions do not support obsolete systems, so supportability is good in terms of Ubuntu Linux. For sustainability, it's quite a significant point of view for every organization. For us, Ubuntu Linux is the preferable way.

The documentation for Ubuntu Linux is quite extensive; you'll gain the information that we intend to, but you need to have the ability to navigate through the documents. That's very good knowledge that they provide, and that's a solid point from me.

Most people prefer Ubuntu Linux. If they want any specific tooling, such as SAP applications, people use SUSE or Red Hat for specific hybrid infrastructures related to security. If people want reliability and flexibility to run anything, they use Ubuntu Linux. Compatibility with hardware is very good with Ubuntu Linux; I have seen very few issues regarding compatibility.

The first advantage is that it's price-efficient as far as the enterprise version is concerned. There's not a very big difference, but if you are running ten to twenty thousand fleets, those few dollars could mean a lot for some organizations. The second advantage is compatibility with any hardware, and the third is reliable OS updates and support.

Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very convenient to scale it up to any form needed because Ubuntu Linux itself is a lightweight OS.

For long-term support, it has been good because in most enterprise environments, people still use Ubuntu Linux sixteen, which is quite obsolete now. Other enterprise versions do not support obsolete systems, so supportability is good in terms of Ubuntu Linux. For sustainability, it's quite a significant point of view for every organization. For us, Ubuntu Linux is the preferable way. For others, it might not be, so that is quite a subjective matter itself.

The pinpoint of the problem is that they take time because they need specific information. We need to go to AWS first, and then they'll contact the Ubuntu Linux support team itself. This creates a two-way hop for us, which is why it's not that great. It's not really Ubuntu Linux's problem but rather the way we are accessing Ubuntu Linux.

The migration part when migrating an application or one version of Ubuntu Linux to another is quite hectic. During the process, one or many applications might crash. That is something they could handle themselves, but I don't think that's something Ubuntu Linux will look into. During a migration project that I was handling, Ubuntu Linux was not completely compatible for the migration process from one application to another. This is an area they could improve in migrating from minor versions to major versions.

I have been working with Ubuntu Linux for three years now, and I've used different flavors from sixteen to twenty-two, and now it's the latest focal, which is twenty-five.

For me, it's quite simple because we don't frequently update the stack itself. For many people, it is subjective because if you're running very dynamic applications, not only on Ubuntu Linux but any Linux systems, it can be quite subjective based on the applications they are using. If updates happen frequently, no system would be stable without tuning it every time there's an update. For us, it's quite reliable in terms of stability.

Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very good as there is no technical reasoning against it because Ubuntu Linux itself is a lightweight OS, so it's very convenient to scale it up to any form needed.

The main issue is that they take time because they need specific information. We need to go to AWS first, and then they'll contact the Ubuntu Linux support team itself. This creates a two-way hop for us, which is why it's not that great. It's not really Ubuntu Linux's problem but rather the way we are accessing Ubuntu Linux.

Positive

I would rate Ubuntu Linux a 9 out of 10. Any Linux is scalable in terms of capacity, and on a day-to-day basis, we use scalability options with the help of Kubernetes clusters. It's very good as there is no technical reasoning against it because Ubuntu Linux itself is a lightweight OS, so it's very convenient to scale it up to any form needed.

The migration part when migrating an application or one version of Ubuntu Linux to another is quite hectic. During the process, one or many applications might crash. That is something they could handle themselves, but I don't think that's something Ubuntu Linux will look into. During a migration project that I was handling, Ubuntu Linux was not completely compatible for the migration process from one application to another. This is an area they could improve in migrating from minor versions to major versions.

My main use cases for Ubuntu Linux include web servers, FTP servers, and DNS servers, mainly for server usage.

I am mainly using Ubuntu Linux in a virtualized environment; it is virtualized even on-premises, and obviously, in the cloud, it is virtualized. I typically do not install it as a bare-bones or direct install.

For the cloud, we are using Ubuntu Linux on AWS and internally, we are using it on VMware vCenter.

About half of my office, which is around 25 users, works with Ubuntu Linux. However, for the cloud application or workflow that we publish, we have around 300,000 users.

The features of Ubuntu Linux that I find most useful and beneficial are the automatic Yum update repository and making software updates easy.

There are automatic update repositories in Ubuntu Linux.

Regarding the specific scenario where security features of Ubuntu Linux have impacted my operations positively, I don't think there's any specific instance, but the main aspect of Ubuntu Linux is that the updates in terms of security are very fast, and it is very easy to deploy. This would be defined as a positive outcome.

I recommend improving Ubuntu Linux's version upgrade process. The community has provided support with a community repository that would upgrade the particular version for you, but I don't see that as a paid subscription or paid support from Ubuntu Linux.

Increasing the legacy support for older software would be a good improvement for Ubuntu Linux in the next release.

The problem with the license costs for Ubuntu Linux right now is due to currency exchange, as everything is based on US dollars. If the support could be priced locally and fixed for a number of years, it would be better. The fluctuations of the US dollar and global economic uncertainty make it difficult, but if they could lower the price by about 10%, it would be significant for developing countries like Malaysia.

I have been working with Ubuntu Linux for more than five years.

I do not face a lot of issues integrating Ubuntu Linux with my existing infrastructure, as it is quite popular as a Linux distribution. However, the versioning can sometimes confuse people between the LTS version and the standard version, and this is where problems happen because they're not using the long-term support (LTS) version.

The issue with the version is that some applications become deprecated or no longer supported, which can lead to situations where updating or upgrading certain applications might break them. For example, I was using WordPress, but when I upgraded to a newer version of Ubuntu Linux, WordPress broke due to the fact that some of the components are updated and WordPress itself doesn't support the updated application yet.

Apart from this challenge, I have not faced any other problems; in terms of operating systems, Ubuntu Linux is quite easy to use and has a lot of documentation. The only problem arises during major version upgrades when some non-Ubuntu applications might not work after the update.

I don't have any advice or input on making Ubuntu Linux more stable, as I find it very stable. I've installed it in the cloud, on-premises, and in my own virtual machine.

We are planning to increase the usage of Ubuntu Linux in the future while also evaluating the use of Amazon Linux.

For technical support, I would give it an eight out of ten because I don't really need to rely on their technical support; most of the information is available in forums or the public domain.

Positive

We are exploring Amazon Linux because it's on Amazon, and running its own version of Linux might provide additional benefits that we can gain; that's why we are conducting this study.

Ubuntu Linux is very easy to set up for me personally.

I would probably rate the setup experience of Ubuntu Linux an eight or a nine out of ten.

It takes about 15 minutes for the basic install of Ubuntu Linux and another half an hour for the updates.

I expect that if there are loyalty discounts, such as if there is some program for long-term users, that would be great, but they currently don't have such a program.

There should definitely be a loyalty program for long-term users of Ubuntu Linux.

I am not informed if Ubuntu Linux supports any AI-driven projects, as I don't visit the Ubuntu website often and I don't subscribe to any of their mailing lists, so if Ubuntu is doing AI initiatives, I am not aware of it.

I request a 10% discount because that would help offset the costs associated with currency exchange and transfer charges.

I recommend those who want to use Ubuntu Linux to go download the installation image and try to install it on their PC or in their virtualized environment first.

Ubuntu Linux is very easy to use because the installation process is quite straightforward and the GUI is very nice, making it very precise.

I mentioned that legacy support should be increased for older software, but this is a business decision, and my company is also dropping legacy support due to cost.

I would rate Ubuntu Linux a nine out of ten as a total rating.