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BeyondTrust | UVM 3.2.5, BI 7.2.1

Windows, Windows Server 2016 with SQL Server 2016 Standard Windows Server 2016 - 64-bit Amazon Machine Image (AMI)

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External reviews

211 reviews
from G2

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Bomgar Remote Access Software Review

  • May 07, 2014
  • Review provided by G2

What do you like best?
I love the ability to easily make connections via a website the user goes to. It also is great to be able to pin jump clients for unattended user access to a machine. I like the file transfer, remote command line, and machine summary features as well. It's overall a solid piece of software. My favorite remote access tool so far and something we've come to rely on at our office.
What do you dislike?
There is nothing that I really dislike about the software. If I had a wish list it would be for drag and drop file sharing, rather than the traditional FTP like interface, and copying and pasting between clipboards on my computer and the remote computer.
What problems are you solving with the product? What benefits have you realized?
We have saved countless numbers of employee hours and money due to the ability to remote access everything we want to. It has saved in shipping costs of "broken" machines and saved employee time on the remote side as well.
Recommendations to others considering the product:
Do it! It's a cheaper alternative to other comparable products and it is far superior in quality.