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External reviews

4 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Research

Very positive experience

  • December 13, 2018
  • Review verified by G2

What do you like best?
I am very impressed by the VCTA and the NOC/SOC staff
What do you dislike?
The time delay between the suspicious activity and the notification to our organization. I would like to find a way of reducing that communication chain.
What problems are you solving with the product? What benefits have you realized?
Keeping continuous security monitoring though managed firewalls. The benefits I see having our logs continuously monitored is load off my mind.
Recommendations to others considering the product:
Ensure you are using a FW with good logging capabilities


    Financial Services

Excellent security MSP

  • November 24, 2018
  • Review verified by G2

What do you like best?
Active communications, excellent drill down on events which warrant review.
What do you dislike?
Managed firewall service is slow to respond when changes are needed
What problems are you solving with the product? What benefits have you realized?
Outsourced the function due to lack of internal skills and capabilities. Has greatly increased our security posture.


    Accounting

Great tool for IDS/IPS capabilities.

  • July 10, 2018
  • Review provided by G2

What do you like best?
The best thing about this tool is it can let your security environment align with common security frameworks like NIST and ISO. Most of the large companies working SecureWorks demands this for compliance purposes and this features just helps very much. My organization had the SecureWorks Sales person review out IT security policy and recommendations from the auditors to align with what was expected to meet NIST and ISO guidelines. Super helpful from initial integration point of view!
What do you dislike?
Initial investment needs to be kind of on the high side. This makes this tool high budget tool for smaller enterprises. Best bet for large organization who can bear this cost though.
What problems are you solving with the product? What benefits have you realized?
The organization that I work for uses this majorly for Intrusion Detection and Prevention purposes. My organization had the SecureWorks Sales person review out IT security policy and recommendations from the auditors to align with what was expected to meet NIST and ISO guidelines. super helpful!
Recommendations to others considering the product:
Their Sales guys do a great job. Nothing really to improve pno the service end. They could weigh in their price strategies though!


    Banking

Simple and effective IDS/IPS

  • March 29, 2018
  • Review provided by G2

What do you like best?
The product just works without much experience. The insights we gain from our data and Dell are very valuable.
What do you dislike?
It can be too much of a black box at times. It would be nice to be able to look under the covers a little. Sacrifice control or ease.
What problems are you solving with the product? What benefits have you realized?
Ease of security management


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